The Role
Fisher & Paykel is one of Australasia’s best-known brands, a global company with a strong heritage. Our New Zealand origins, curious nature and passion to develop products designed around people are core elements that make us unique. Driven by our brand values of being trusted, sustainably minded, innovative, generous and curious, as a team we take a collaborative approach, we have a culture where ideas are heard, and are united in our leading goal to be the world's most human-centred, #1 premium appliance brand.
We are on the hunt for commercially astute, progressive, and broadly experienced National Logistics Manager for our Australian business.
About the role
You’ll lead the Logistics, Delivery & Installation and Returns functions within our growing Australian operation for our Appliances, Spares and Consumables and Workshop operations, including a growing fleet of company owned delivery vehicles, 3PL transport operations, wharf cartage and cross-dock operations.
As the National Logistics Manager, you’ll ensure continuous process improvement through route optimisation, contracts & procurement and foster a strong health and safety culture. Utilising cross-functional collaboration to ensure processes are cost effective and ensuring the efficient distribution of goods, in conjunction with a safety, cost and service management approach.
This is where you come in
Ideally you will have previous experience in 3PL Performance Management, Delivery and Installation and Reverse Logistics as well as strong familiarity and experience with driving health, safety and environmental outcomes.
You’ll be a great communicator and collaborator. Building rapport and being an influencer are all key attributes.
You’ll be curious about how we improve and refine our Home Delivery and Installation experience.
Achievement is what will drive you!
Reporting to the General Manager, Operations, you’ll be prepared to set and achieve challenging targets and expectations, take action, and consistently strive for outstanding results.
Your technical skills
Logistics Management: Proven experience in supply chain management, including planning, implementing, and controlling the effective flow of goods in order to meet key stakeholder requirements.
Management of contract and service level agreements: A solid track record of defining and managing key SLAs and KPIs for transportation and logistics partners.
Commercial management: Ownership of the Logistics P&L;, management of rate structures for 3rd party carriers and key cost drivers of our company owned fleet of vehicles.
Customer service delivery: Passion for driving and achieving outstanding customer and end user service outcomes and industry leading Net Promotor Score results.
Process management: Proven experience and knowledge of systems to define, visualise, measure, control, report and constantly improve processes with the goal to meet key stakeholder requirements.
Computer skills: Advanced level of skill in using Microsoft Excel, Word and PowerPoint. Knowledge of JDE. Able to use Microsoft Outlook to a competent level.
You will have the ability to learn new systems quickly.
What we offer
We can give you the rare opportunity to move into a large, complex global organisation headquartered in NZ with Australian headquarters at Macquarie Park in Sydney.
Along with a competitive salary, flexible working, ongoing development and excellent growth and progression opportunities, as a valued member of our team you’ll enjoy generous discounts on Fisher & Paykel and Haier products, life & disability insurance, discounted medical cover and access to our superannuation scheme.
If you have got what it takes to deliver and the ambition to drive our business forward - we’d love to hear from you!
Here at Fisher & Paykel we're passionate about our customers and we care about the details. It's this passion that inspires us towards reaching our goal - to become the most human-centred appliance brand in the world.
Fisher & Paykel is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.
📌 National Logistics Manager - Australia
🏢 Fisher & Paykel Appliances
📍 Sydney