Group and Team: Stormwater and Waterways Group, Stormwater Team Location: Council Centre Employment status: Permanent, Full-time Classification: Municipal Officer Level 3 Agreement: Hobart City Council Enterprise Agreeme nt 2024 Salary range: $91,138 to $99,635 per annum 13.5% superannuation. About the role As a Stormwater Support Officer, you will play a key role in supporting the management of Hobart's stormwater systems and waterways. This position combines technical expertise, investigative work, and customer service to ensure the effective operational and maintenance of critical infrastructure. You'll work closely with internal teams, contractors, and the community to deliver practical solutions, provide technical advice, and contribute to planning and improvement projects that safeguard out city's environment and assets. Role accountabilities include: Gather and analyse data to investigate flooding and stormwater performance issues, informing system planning and improvements. Respond to customer enquiries and complaints, providing accurate information and updating asset management and GIS systems. Process stormwater connection applications, inspect installations, and ensure compliance with approved plans and standards Support operational and maintenance programs for stormwater and waterway assets, including inspections and performance assessments. Offer assistance with stormwater modelling, mapping, and project scoping to enhance asset management and future planning. Learn more about the role in the position description: Stormwater Support Officer PD About you You are a technically skilled and community-focused professional with a strong foundation in civil engineering and a passion for delivering practical solutions. You thrive in a role that blends technical problem-solving with customer service and collaboration. Your ability to manage competing priorities, communicate clearly, and maintain attention to detail ensures you can support both operations and strategic outcomes for Hobart's stormwater systems. What you'll bring: Advanced Diploma in Civil Engineering or similar qualification (or equivalent experience in civil drainage or plumbing) and a solid understanding of industry standards. A current Driver's Licence and Registration to Work with Vulnerable People (Employee) Proven ability to build positive relationships with internal teams, contractors, and the community, demonstrating empathy and professionalism. Strong written and verbal communication skills, with the capacity to explain technical concepts and resolve issues collaboratively. Practical experience in hydraulic engineering or drainage systems, including investigation, planning, and maintenance of assets. Competence in GIS software for mapping and analysis, with strong organisational skills to manage priorities and meet deadlines independently. About us The City of Hobart offers something for everyone, with connections between nature, history, culture, businesses and each other. We are proud to provide a range of services and facilities that support the wellbeing, safety and participation of the community as well as continuously look to improve and embrace new approaches to achieve better outcomes for all. With an industrious and diversified economy, wherever your skills, talents and passions lie, we can offer you the opportunity to have a rewarding career with ongoing learning and development opportunities. We recognise contributions to our workforce and offer: Above Award wages and Employer Superannuation at 13.5% with salary sacrifice options. Flexible work arrangements A wide range of leave entitlements. Health and Wellness programs, including onsite gyms. Discounted membership at Doone Kennedy Hobart Aquatic Centre. Ability to purchase additional leave after 12 months of service. An Employee Assistance Program that offers onsite visits. Corporate Health Plan discounts with BUPA, St. Lukes and Medibank. Learn more about what the City of Hobart can offer you. The City of Hobart is committed to building an inclusive community and workplace. As an equal opportunity employer, we encourage applications from people of all backgrounds, abilities, ages and identities. City of Hobart has a strong commitment to health and safety. Appointment will be subject to satisfactory pre-employment background checks. These will include reference checks, verification of qualifications, National Criminal History record check, and Medical Assessment including drug and alcohol testing. Learn more about our vision, mission and values. How to apply If you are passionate about our beautiful city and ready to take on a role that challenges and rewards, we would love to hear from you. Apply today! If you require any further information specific to this role please contact Anna Wilson, Manager Stormwater and Waterways, on 03 6238 2809 or email anna.wilson@hobartcity.com.au. All applications must be made in the online portal, and you can save your application as you progress through the stages until you submit your final application. If you have any issues with submitting your application, please email details of the issue to recruitment@hobartcity.com.au. Please note that we do not accept applications via email or after the position has closed so if you have issues submitting your application, please contact us prior to the closing time. Applications close 11:59 pm Sunday 18 January 2026. Before you begin You will need to read the position description prior to commencing your application as you will be required to address the key duties, skills and knowledge for this role in 600 words or less. Please ensure you have copies of your current resume and relevant qualification/s ready to attach at the end of your application. To protect privacy and prevent fraud, do not upload or email personal documents such as Driver’s licences, passports, or personal tax and superannuation details. Instead: Applicants are required to declare they hold the required documentation/licence, and Originals will be sighted by People and Culture on the first day of work as a condition of employment. Selection process Candidates are initially selected for interview based on the details provided in their application. The City of Hobart assesses all applications based on merit. Positions are filled, based on how well the successful candidate meets the requirements of the position. Learn more about the selection process on our website .