At Opal HealthCare, we know that companies don’t succeed, people do."
Our purpose is to bring joy to those we care for and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia’s leading aged care providers with over 142 Care Communities and over 20,000 team members nationwide.
About the Role:
We're looking for a friendly and organised Receptionist to be the welcoming face and voice of our care community at Epping Grand Care Community.
What's on Offer:
- 📍 Location: Epping Grand Care Community, Epping
- 💼 Employment Type: Permanent full-time, part-time.
- 💰 Remuneration: Attractive hourly rate (DOE) + 12% superannuation
- ➕ Additional Benefits: EA Penalty Rates & paid parental leave
Why Choose Opal?
✅ Work-life balance — Stable hours and flexible rosters
✅ Career development — Access our Opal HealthCare Academy to grow your career
✅ Supportive team — Join a values-led setting where you are valued
✅ Paid parental leave — Industry-leading policy
✅ $5,000 referral bonuses for bringing a friend onboard
✅ Sector-leading systems — The tools to help you succeed
What You'll Do:
✔️ Be the warm, welcoming, and helpful first point of contact for all residents, families, and visitors.
✔️ Provide exceptional customer service, answering calls and enquiries with care and professionalism.
✔️ Offer a personalised touch, knowing residents by name and providing hospitality like a cup of tea.
✔️ Support essential administrative tasks including managing mail, maintaining records, and assisting with rostering.
✔️ Create a positive and organised environment at the front desk, ensuring a great first impression.
What You'll Need:
✔️ Experience in a reception, front-of-house, or customer service role
✔️ A warm, friendly, and professional manner with excellent communication skills
✔️ Solid organisational skills and a keen eye for detail
✔️ Proficiency in computer systems including MS Office
✔️ A genuine passion for helping people and creating a welcoming atmosphere
✔️ Willingness to complete:
- Pre-employment medical
- Police check
- NDIS Worker Screening Check
Welcome with Heart
If you are a people-person who takes pride in creating a positive and organised environment, we would love to hear from you.
Apply now to become the welcoming heart of our care community with Opal HealthCare.