Logistics Service Delivery Specialist Role
The ideal candidate will ensure efficient and effective customer service delivery, manage logistics processes efficiently, and maintain strong professional relationships with customers within a supportive workplace environment offering employee benefits and opportunities for growth and development.
Bonus:
* Experience in data management and processing is desirable.
Job Responsibilities
* Provide timely and courteous responses to customer inquiries and concerns
* Collaborate with internal teams to resolve customer issues and improve logistics services
* Develop and implement strategies to enhance customer satisfaction and loyalty
* Manage and optimize logistics operations to ensure efficiency and productivity
* Identify and address areas for improvement in logistics processes and procedures
Requirements
* Bachelor's degree in a relevant field such as business, supply chain management, or logistics
* Minimum 3 years of experience in logistics or customer service
* Excellent communication and interpersonal skills
* Ability to work independently and collaboratively as part of a team
* Proficiency in data management software and systems
Benefits
* Competitive salary and benefits package
* Opportunities for career advancement and professional growth
* Employee recognition and reward programs