Are you seeking a rewarding and diverse Ward Clerk role in a leading regional hospital? Join the Emergency Department team at Latrobe Regional Health, where we value our employees by providing a safe and supportive workplace culture that enables you to thrive.
Latrobe Regional Health is looking for a Ward Clerk (Emergency Department) to join our growing team on a part-time (0.2EFT) ongoing position.
The Ward Clerk (Emergency Department) provides timely, accurate and customer‐focused clerical support within a fast‐paced Emergency Department environment. The role is responsible for processing patient admission requirements in line with organisational policies and legislative standards. Working closely with clinical and non‐clinical staff, the Ward Clerk (Emergency Department) contributes to safe patient flow, effective communication and a positive experience for patients, families and staff while supporting the operational needs of the Emergency Department.
Responsibilities
* Provide effective clerical services including filing, typing, data entry and use of in‐house systems and Microsoft Office applications.
* Accurately process patient admissions, discharges, transfers and post‐admission requirements, ensuring patient information is complete and correct.
* Deliver customer‐focused reception services by welcoming patients, visitors and staff in a courteous, timely and professional manner.
* Maintain and manage patient documentation through collecting, collating and filing records in accordance with LRH policies and confidentiality requirements.
* Collaborate with Admissions, clinical teams and other LRH departments to support effective patient flow and service delivery.
* Contribute to continuous improvement, team objectives and compliance with departmental policies, risk management systems and mandatory training.
Qualifications
* Experience in providing customer service and working effectively in a busy environment with competing priorities.
* High attention to detail, excellent interpersonal and telephone skills, and respect for confidentiality.
* Ability to work with minimal supervision, organise and prioritise tasks, and meet deadlines.
* Flexibility, adaptability and a willingness to learn new systems, processes and practices.
* Experience in a healthcare environment, knowledge of medical terminology, and familiarity with patient management systems (desirable).
Before commencement, the successful applicant will provide evidence of an original and valid National Police Record Check, an employee Working with Children Check, and a current season influenza vaccine (if applicable to work area), unless a valid medical exemption applies.
Benefits
* Salary packaging up to $9,000 per annum.
* Meals/Entertainment benefit up to $2,650 per annum.
* Encouragement for professional development and ongoing education.
* A range of social club activities, discounts and diverse workplace activities.
* Free access to our Staff Wellbeing Centre offering health education and wellbeing.
* Access to discounted gym membership and fitness services through Fitness Passport Services.
Diversity and Inclusion
We embrace workforce diversity and actively encourage applications from across our community including Aboriginal and Torres Strait Islander people, people with linguistically diverse backgrounds, people of all genders and gender identities and people with disabilities. LRH's Aboriginal Hospital Liaison Officer is available to support Aboriginal and Torres Strait Islander descent applicants and can be contacted via email: .
Contact
Interested? Contact Pru Scanlon, Team Leader Clerical Services ED by email at for a confidential discussion.
Application Deadline
Applications close: 14 May 2026.
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