About Us: Autobacs is a fast-growing Japanese Multinational Corporation specialising in importing, wholesaling, and distributing mobile electronics. Dedicated to providing a one-stop-shop service to customers nationwide, Autobacs has an array of products ranging from mobile audio, acoustic & marine solutions, to mobile communication, telecommunication, and mobile safety. What we offer: • Opportunity to join a growing organisation with career development • Attractive discounts on automotive parts & accessories • Paid Parental Leave We are looking for a Technical Services Support / Electronics Technician to join our team based out of Prospect, NSW in a full-time capacity. Key Deliverables: • Provide technical support via phone or email to both auto electricians and end users for a variety of aftermarket electronic products for vehicles. • Repair aftermarket vehicle electronics at the component level in a timely manner. • Thoroughly test newly arrived products using benchtop test equipment and fill out quality control reports. • Interpret spare part enquiries from customers and the sales team. • Install electronic products in vehicles for testing purposes. • Perform road tests of electronic products. • Create and update return authorisation forms using ERP software Requirements: • Ability to diagnose and repair electronic equipment at the component level using circuit diagrams, soldering equipment, and other benchtop service tools • Ability to assemble and install electronic equipment using soldering equipment and crimping tools. • Experience with automotive electronic products such as car stereos, CB radios, dash cameras, etc. • ERP software experience • Customer service/support experience. • Current valid driver’s license. Qualifications: • Electronics qualification or training (required) • Auto electrical qualification or training (preferred)