Let's start with the good stuff...
What are the benefits?
Guaranteed hours & permanent contract Accrue annual leave and sick leave No split shifts Free meals and coffee on shifts Hotel discounts (staff rates) at over 3000 hotels globally Partnership discounts with companies such as Samsung, Sealy, and more... Discounted health insurance through our partner Medibank Discounted gym memberships And most importantly, work for a world class company who offer stability, career progression and a genuine focus on our people.
This role requires Monday to Friday availability only No weekend work
And then, the great stuff
Who are we?
Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things The world is more welcoming when we're connected heart to heart. How do we do it? We care, we dare, we place people at the heart of everything we do. We are Accor.
What do we do?
Every day we connect with thousands of travelers as they adventure around Australia and the world. Qantas Lounges by Accor provides a relaxing start to a holiday, an efficient workspace between flights, and a comfortable stop on the way to anywhere. With a range of offerings from upscale to luxury, our Lounges receive rave reviews from both our customers and our team.
What is this role?
This role requires you to drive a small team to deliver our guests the highest level of customer service. You will need to be confident in your leadership ability as no two days are the same and you will be required to make decisions on the spot.
**Responsibilities**:
- Ensuring friendly, efficient and professional food & beverage service is provided to all guests
- Familiarising yourself with VIP and regular guests to ensure their requests and needs are met
- Having the necessary skills and training to actively resolve complaints and challenges presented by guests
- Conducting staff induction and training and ensuring all staff are competent in service procedures
- We are looking for a true food & beverage professional who has strong leadership potential and who will thrive in a fast pace environment.
What do I need?
The ability to pass a Federal Police Clearance to enable your work in the Airport is essential.
What next?
Please come along to our Recruitment Day on;
Wednesday 21st September
10-2pm
Please pass through security and head to the lounges, go up the escalators and we will meet you in the lobby. Please bring along your Passport or Drivers Licence as ID.
See you then.
**Job Type**: Part-time
**Benefits**:
- Professional development assistance
- Referral program
Schedule:
- Flexible hours
- Shift work
Supplemental pay types:
- Penalty rates
- Performance bonus
Work Authorisation:
- Australia (required)