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Y-160 it field service technician

Mandurah
NCR Voyix
IT
Posted: 19 September
Offer description

As one of our Field Service Technicians, each day will not look the same! Using your company fleet vehicle and provided tools, you will visit various customer sites to ensure onsite resolutions for our customers. You will provide outstanding support and technical expertise and will be focused on delivering excellent service to our customers in your assigned territory.

Reporting to your Territory Manager and as a key member of our South Pacific Field Services team; you will undertake regular in-depth product training when you start with us, along with ongoing access to our global Technical Support Services. With career development a focus, opportunities throughout the business periodically arise, delivering mutual benefit and satisfaction.

Key Areas of Responsibilities:
Diagnose and Repair Self Check Out (SCO), Point of Sale (POS) Machines and other Voiyx products for our customers
Parts management and organisation
Continuous training online and in classrooms
Work autonomously in the field and office
May require prolonged travel, carrying and lifting tool kit/parts of varying weights (1- 20kg.); bending/squatting, walking/standing or sitting for prolonged periods
Some interstate travel may be required

Basic Qualifications:
Must have PCB hardware repair experience
Exposure to software uploads

Preferred Qualifications:
Electro-mechanical device repair and aptitude
Previous experience with Self-Serve Checkout repairs or install

To be successful for this role, you must have:
Passion for current technology
Willing to travel and complete service calls as assigned
Able to work autonomously, professionally and be an excellent communicator
Valid Australian State Driver's license
Fully COVID vaccinated
Strong Customer service skills
Experience with electromechanical equipment
High attention to detail
A valid full time working visa, Permanent Residence or Citizenship
Be located in Australia and able to commence work within a 4 - 6 week period

Pay: $50,000.00 - $65,000.00 per year

Benefits:
Company car
Health insurance

Schedule:
8 hour shift

Supplemental pay types:
Overtime pay

Experience:
Field service: 1 year (required)

Work Authorisation:
Australia (required)

Willingness to travel:
75% (required)

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