Overview
Why NCI?
At NCI, our employees are at the heart of everything we do. As Australia's leading Trade Credit Insurance Broker, we partner with companies (our clients) to protect their profits and help them grow. Our dedicated team of 200 employees across Australia, New Zealand, and Asia is client-focused, welcoming, and supportive.
About This Role
The successful candidate will work as part of a small team within our 'Hub' Head Office, offering support to other internal departments who service our clients.
This role provides general administrative support, including but not limited to:
- Answering the main reception phone line and acting as the first point of contact for NCI.
- Actioning queries received, generally via email or other internal systems.
- Greeting visitors and couriers.
- Distributing mail, packing/unpacking the dishwasher, and performing basic photocopier maintenance.
- Other general office maintenance duties and projects as required.
We are ideally looking to fill this role on a permanent full-time basis (Monday to Friday, 7.5 hour shifts between 7.30am - 5.30pm). As an entry-level role, this is an excellent gateway opportunity to a fulfilling career at NCI, and many of our Administration Assistants have progressed through the company into different roles.
About You
Our ideal candidate will demonstrate:
- Accuracy, a can-do attitude, and attention to detail.
- The ability to communicate effectively and positively with different stakeholders.
- Confidence in a fast-paced environment and the ability to adapt well to change.
- Customer service experience (desirable).
- Experience in an office setting (desirable).
We will provide you with comprehensive training and support to ensure your success.
What We Offer
NCI provides a competitive salary, a wonderful work environment with newly refurbished offices, hybrid work options, additional leave, paid parental leave, volunteer days, team lunches, and more! We are focused on career development opportunities for our employees, and people who join us often stay for a long time. Our leaders are down-to-earth, we work hard, and we have fun doing it. Visit our website careers/ to find out more.
NCI is backed by Steadfast Group Ltd, an ASX 100 company, yet we maintain a close-knit community culture. At NCI, integrity is paramount, and we prioritize offering excellent benefits that recognise the value each individual brings. Here, you\'re not just a number—you're an essential part of the NCI team.
Application and questions
To apply, please submit a cover letter and resume that addresses why you would like to join NCI in this position. For a confidential discussion about the role, please call our People & Culture team at .
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📌 Administration Assistant
🏢 National Credit Insurance (Brokers
📍 South Australia