Are you looking for an opportunity to work locally in a highly reputable and successful business? Reporting to the Branch Manager, this Counter Sales/Storeperson role is responsible for delivering efficient, high-quality customer service to a diverse customer base, while supporting in the warehouse with day-to-day operations. Permanent position Monday – Friday 7am – 3pm, no Saturdays. About the Company: Specialty Fasteners (Specfast) is part of a powerful network. As an associated entity of Synergy Construction & Industrial Supply Group, Specfast is backed by Metal Manufactures Pty Limited (MMPL), one of Australia’s largest privately owned industrial conglomerates with more than 450 outlets nationwide. This backing provides access to established resources and a strong, supportive network. For more information, visit: https://www.specfast.com.au/ Key responsibilities: Provision of customer service, including effectively actioning customer requests and enquiries. Counter sales, including the promotion of an extensive and diverse product set. Actioning customer requests and enquiries face to face, over the phone and via email. Liaising with suppliers. Stock control, including re-stocking shelves and packing orders. General warehousing duties as required. What you’ll need to succeed: You have previous experience in the Fastener, Industrial and Construction Supply Industries. You’re a driven and passionate professional with experience working in a sales or customer-facing role. Excellent written and verbal communication skills are a must, so your ability to build relationships and establish rapport is second to none. Client-focused and a real team player, you are committed to delivering exceptional customer service and providing the best solutions for your clients. You are excellent at managing your own time and a real self-starter. Must be an Australian Citizen or Permanent Resident. Sponsorship is not offered for this role. (No temporary visas, unfortunately). Apply now: If you are looking for a rewarding, genuine career development opportunity, this is the perfect role for you! We’d love to chat, so go ahead and apply. Please note: only successful candidates will be contacted for the next stage of the recruitment process. As a pre-requisite for this role, candidates may be required to undertake a pre-employment medical screen and a National Police Clearance. Thanking you for your understanding.