Pet Angel Funerals is a family-owned pet crematorium proudly servicing Brisbane and the Gold Coast.
We are dedicated to providing a caring and professional service for families during one of the most emotional times they will face.We are seeking a compassionate and organised Office Administrator to join our Gold Coast team.
This is a rewarding opportunity to be part of a supportive, friendly workplace where every team member makes a meaningful difference.Key ResponsibilitiesLiaise with customers and make arrangements for their beloved pets.Answer incoming phone calls with empathy and professionalism.Coordinate daily office operations, including scheduling collections and deliveries.Communicate with staff to prioritise collections and logistics.Process payments, invoices, and maintain accurate records.Respond to customer and veterinary clinic enquiries via phone and email.Support families at reception with sensitivity and compassion.About YouExperienced in customer service and administration.Compassionate, caring, and able to remain calm and supportive in emotional situations.An excellent communicator with a warm phone manner.Proficient in Microsoft Office with strong computer and organisational skills.Able to work independently in a busy, fast-paced environment.Knowledgeable about the Gold Coast and Brisbane areas.Confident in coordinating multiple drivers and schedules.Experienced with Xero (preferred but not essential).
Passionate about animals and committed to supporting grieving families.Why Join Us?
As a family-owned business, we value teamwork, flexibility, and a willingness to learn.
With continued growth, there are opportunities to expand your skills and contribute to different areas of the business.
You'll be part of a close-knit, supportive team where your compassion and professionalism will be truly valued.How to ApplyIf this role resonates with you, please apply via Seek with your resume and a cover letter explaining why you believe you'd be a excellent fit for Pet Angel Funerals.Please Note: Our phone lines are reserved for grieving families.
We kindly ask that you do not call regarding this role.We look forward to welcoming the right person into our team.Additional informationUnlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:Which of the following Microsoft Office products are you experienced with?
How many years' experience do you have as an office administrator?
Do you have experience working with logistics, freight & delivery services?
Do you have a current Australian driver's licence?
Which of the following statements best describes your right to work in Australia?
Do you have customer service experience?
Do you have experience in administration?
Do you have experience using Xero?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.What can I earn as an Office Administrator
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📌 Office Administrator - Gold Coast
🏢 Pet Angel
📍 Gold Coast