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Job Description
Job Title: Senior Consultant
Reporting To: Associate Director – Consulting
Location: Sydney or Remote
Job Purpose
SHL helps organisations assess, select and develop the right people for the right roles using proven, science-based assessments, technologies, consulting services and benchmark data.
The Professional Services team at SHL plays a pivotal role in the ongoing delivery of client solutions through a range of consulting and product-led interventions.
The Senior Consultant role provides a great opportunity to work with some of our key clients, consulting at senior levels and working across the breadth of talent measurement solutions.
The role will be responsible for leading amongst our most significant and complex projects.
This requires consulting expertise and organisational psychology knowledge, especially interacting with senior stakeholders.
In addition, the role will help to ensure profitable revenue growth of the Australia business through the scoping and sale of world class consulting solutions that delight our clients and address their business and talent challenges.
This position will report into the Associate Director – Consulting, ANZ.
It is based in Sydney or the option to work remotely from home if in a different state.
Key Accountabilities
Project delivery – The primary focus of this role will be in providing first class delivery.
Developing client relationships; client management and project delivery; the provision of expert advice on SHL products and services, working with colleagues within and outside the Professional Services business to ensure that our solutions meet client needs and deliver sustainable growth in SHL’s business.
Designs and delivers solutions including:
Talent Management Strategy & Process Design (e.g. talent management frameworks, talent management systems, competency frameworks, assessment or development intervention design, role profiling)
Assessment (e.g. assessment centres, restructure/redundancy, executive assessment, 360 feedback)
Post Hire Solutions (e.g. talent/ high potential audit, online development tools, leadership assessment and coaching)
Learning & Development (e.g. development centres, team alignment, coaching and action learning)
Training Delivery for public (open) courses or in-house customised/bespoke training (Level 1 and 2 qualifications, assessor training, competency design and job analysis, competency based interviewing, 360 feedback, coaching etc).
Product Consulting (e.g. bespoke assessment reports, situational judgement tests, realistic job previews, validation and business outcome studies)
Project lead for critical consulting projects – For some assigned accounts, and significant projects (in complexity and/or value) this role will lead the project delivery team.
This will typically be a multidisciplinary team of project managers, psychologists, analysts and IT professionals.
Providing a consistent, senior contact throughout the project for the client; ensuring the proposal and scope is accurately translated into delivery; providing expertise and guidance to the SHL delivery teams on complex aspects of the project and ensuring key stakeholder expectations are met; delivering senior level work, e.g. talent boards, visionary interviews, when required; proactively managing and resolving issues; acting as an escalation point for internal teams and the client.
Drive continuous improvement - Positively contribute to SHL growth by advising on and scoping profitable consulting work that fully explores and challenges client needs, makes best use of existing solutions and packages, and demonstrates efficient use of resource to maximize value to clients.
The role will also have responsibility to help shape our thinking in new solutions and services by identifying themes and trends in the market or sectors.
This requires being active in the industry, contributing to industry events and networks, identifying opportunities to improve the efficiency and quality of our consulting solutions
Requirements
Psychology registration preferred, with preference for Organisational Psychology endorsement
A persuasive and credible networker - with skills to develop existing opportunities and leverage new ones
Client facing experience
Strong background in assessment and development in the workplace and/or SHL Talent Assessment’s product suite
Able to create and manipulate documents using Microsoft Office products, especially Excel.
Knowledge of SPSS desirable but not essential.
A high achiever with enthusiasm, adaptability and resilience
A strong team player
Able to travel within Australia and New Zealand, travel expected up to several times a year.
About Us
We unlock the possibilities of businesses through the power of people, science and technology.
We started this industry of people insight more than 40 years ago and continue to lead the market with powerhouse product launches, ground-breaking science and business transformation.
When you inspire and transform people’s lives, you will experience the greatest business outcomes possible.
SHL’s products insights, experiences, and services can help achieve growth at scale.
What SHL Can Offer You
Diversity, equity, inclusion and accessibility are key threads in the fabric of SHL’s business and culture (find out more about DEI and accessibility at SHL )
Employee benefits package that takes care of you and your family.
Support, coaching, and on-the-job development to achieve career success
A fun and flexible workplace where you’ll be inspired to do your best work (find out more LifeAtSHL )
The ability to transform workplaces around the world for others.
SHL is an equal opportunity employer.
We support and encourage applications from a diverse range of candidates.
We can, and do make adjustments to make sure our recruitment process is as inclusive as possible.
Seniority level Seniority level Mid-Senior level
Employment type Employment type Full-time
Job function Job function Consulting, Information Technology, and Sales
Industries Human Resources Services and Business Consulting and Services
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