Administration Officer | Intensive Family Support | Beenleigh
Employment Term: Maximum Term to 01 December 2026, Part-time (53.2 hours per week, 3.5 days per week)
Location: Beenleigh
Remuneration: $38.65 per hour + Super + NFP Salary Packaging
Applications Close: Applications will be reviewed as they are received and may result in the role closing early if the right applicant is found.
The Intensive Family Support Service (IFSS) assists complex, vulnerable families who are at risk of entering the Child Protection system. This role is tasked with managing the access, movement, updating, storage, retention and disposal of client and personnel records across their lifecycle to support organisational efficiency, compliance, data integrity and accessibility.
Key Responsibilities
* Ensure compliance with UC FaDS record‐keeping systems, including retention and disposal procedures.
* Operate in accordance with relevant quality, risk frameworks, policies, procedures, guidelines and legislative requirements.
* Organise, preserve and manage both physical and digital records.
* Accurately file, scan and index documentation.
* Identify, classify and describe records.
* Catalogue and categorise data.
* Prepare records for disposal.
* Support audits, reviews and reporting activities.
* Maintain confidentiality and secure sensitive information.
* Build and maintain effective working relationships with stakeholders.
* Collaborate with the archiving project team and internal stakeholders to achieve agreed objectives, processes and timelines.
* Provide administrative support requiring sound judgement, initiative, discretion and a high level of professionalism.
Qualifications / Experience
* Certificate III in Business Administration or relevant qualification.
* Minimum 2 years experience in administration, data, record keeping and archiving.
* Experience in records, data or archiving management and knowledge of statutory obligations relating to records management.
* Strong technical skills in electronic record‐keeping systems.
* High attention to detail and commitment to data integrity, with ability to work independently.
* Strong organisational and time‐management skills with ability to manage competing priorities.
* Excellent written and verbal communication skills.
* Ability to engage effectively with a range of stakeholders.
* Current open Australian driver licence.
* Current or eligible for a Working with Children Check (Blue Care).
* Eligibility to work in Australia.
Benefits
* Flexible work arrangements to support work‐life balance.
* NFP Salary Packaging: Save tax and increase take‐home pay by salary packaging everyday expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum.
* Employee discounts at a wide range of retailers, including wellbeing and employee assistance programs.
* 12 weeks paid parental leave and 2 weeks paid partner leave after 6 months service, in addition to the government scheme.
* Diversity and inclusive leave options (paid gender‐affirmation, cultural leave for events such as Lunar New Year, Diwali, Ramadan, NAIDOC, etc.).
* Career development opportunities to challenge yourself and grow.
* A respectful, inclusive team culture committed to serving others.
E‐Equal Opportunities
All applicants for a role at UnitingCare are considered on merit and in accordance with Equal Employment Opportunity legislation. This is an equal opportunity employer; we welcome applicants of Aboriginal and Torres Strait Islander background, as well as those from other backgrounds regardless of sex, race, culture, sexual orientation, disability or gender identity. We strongly encourage Aboriginal and Torres Strait Islander applicants.
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