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Housing officer

Community Housing Ltd
Posted: 6 December
Offer description

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Housing Officer
role at
Community Housing Ltd
.
About Us
Community Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing issues and supporting vulnerable populations by offering affordable and sustainable housing solutions to individuals and families in need. At CHL, our primary goal is to create safe, secure, and affordable housing options that empower individuals and families to thrive. We manage over 11,000 new and existing properties across various communities and have a collaborative team culture where every member plays a vital role in achieving our mission.
Benefits
Contribute to a world without housing poverty.
Supportive and inclusive team culture.
Salary packaging, You Day Leave, salary continuance and other benefits.
The Role
A career in community housing is extremely rewarding and offers the opportunity to contribute to a positive social impact and a world without housing poverty. In this role, you will deliver high-quality tenancy and property management for Community Housing Limited. Your responsibilities include:
Property inspections.
Allocation of vacant properties.
Rental collection and chasing arrears.
Conducting condition reports.
Coordinating lease and rent reviews.
Carrying out exit procedures.
Representing CHL at hearings when required.
Performing administrative tasks such as reporting, addressing complaints, adhering to compliance requirements, and maintaining accurate property and tenancy data in all required systems.
About You
You will have a genuine passion for supporting vulnerable people in our community.
Essential Criteria
Demonstrated experience in providing client-focused tenancy management services.
Solid understanding of the Residential Tenancies Act.
Relevant skills and experience working sensitively with diverse customers with complex needs, including those in a housing crisis.
Confidence in liaising with stakeholders, including vulnerable people.
Strong work ethic, willingness to learn, and a caring and empathetic nature.
Previous experience with MS Office programs.
Ability to compose professional correspondence via email to internal and external stakeholders.
A current driver's licence.
Desirable
Previous experience working in the social/community housing industry.
Note that a satisfactory police check is required for all staff, and those with client-related responsibilities must provide a NDIS and Working with Children Check (WWCC).
As an equal opportunity employer, CHL works closely with people from a diverse range of backgrounds. CHL acknowledges the traditional Aboriginal owners of country throughout Australia and pays our respects to them, their culture, and their Elders past and present.
How to Apply
To be considered, applicants must respond to the application questions and submit a cover letter and resume. For a confidential conversation about the position, please contact Harley Cross, Housing Services Coordinator, at
or call
.
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