We are seeking an experienced and skilled Service Coordinator to join our team. The role of Service Coordinator involves providing centralised planning and coordination for NDIS/Aged Care participants, ensuring efficiency and cost-effectiveness while meeting compliance and procedural requirements.
* The ideal candidate will have excellent communication and interpersonal skills, with the ability to liaise with support coordinators, case managers, customers and other stakeholders.
* They will also have a strong understanding of the NDIS and Aged Care sectors, including relevant legislation and regulations.
Key Responsibilities:
* Drafting service agreements and creating service bookings
* Claiming from the NDIS portal and liaising with NDIS participants and their support coordinators/advocates
* Liaising with support coordinators or case managers and customers to ensure services are provided in accordance with the customer's assessed needs and support professional's availability
* Ensuring clients' current support plans are individually developed and client-centred, conducting reassessments as required
* Arranging and coordinating support services for participants and monitor plan outcomes and expenditure to ensure plans remain in budget
Required Qualifications and Skills:
* Certificate IV in Ageing/Disability or Diploma in Community Services
* Valid Driver's Licence
* NDIS Workers Screening Check
Location:
* Coffs Harbour
* Toormina
* Sawtell
* Urunga
* Nambucca Heads
* Valla
* Macksville
* South West Rocks
* Kempsey
* Mylestom
* Raleigh
* Bellingen
* Dorrigo
* Coramba
* Nana Glen
* Woolgoolga
* Wooli
* Minnie Water
* Grafton
Benefits:
This is an opportunity to make a meaningful difference in the lives of people who need support. As a Service Coordinator, you will be working in a dynamic and supportive team environment, with opportunities for career growth and development.
You will also have access to ongoing training and professional development, as well as a range of employee benefits and perks.
Our organisation values diversity and inclusion, and we welcome applications from candidates from diverse backgrounds and experiences.