**Description**:
**Kick start your career in tourism and develop your sales skills with this exciting and dynamic role with Australia's fastest growing independent travel agency - Happy Travels.**
**Here at Happy Travels we are searching for our next customer service and sales superstar. We are looking for a high energy, engaging and vibrant person who can join our Happy family and perform in our fast paced working environment.**
**The lifestyle consists of making dreams come true for adventure travellers and tourists alike. We guide our customers into sourcing the best tours, activities and experiences that Australia, Fiji and New Zealand have to offer.In this role you will be responsible for helping our customers plan their trips and recommending the best spots to visit in order to create travel memories that will last a lifetime, whilst developing your own communication and leadership skills.**
**Experience, perks & benefits**:
- Based in Central Byron Bay
- Progression pathways and leadership development
- Competitive hourly pay + commission and bonus structure
- Paid ongoing sales training, coaching and development
- Free travel on tours and experiences plus exclusive discounts for transport and accommodation
- Become the best version of yourself in a social and vibrant workplace
- Connect with people from around the globeAssist travellers in fulfilling their dreams
- Improve your skills in communication and sales
- Work & travel opportunities - Branches across Australia & New Zealand
**You will be responsible for**:
- Developing and selling travel itineraries and products
- Driving sales targets and KPI's
- Customer serviceAdministration duties
- Proactively driving individual sales efforts and pushing for weekly sales targets
- Planning custom travel itineraries for customers
- Identifying customer requirements and pairing them with suitable solutions
- Continually expanding personal product knowledge and passing on expertise to our customers
- Driving increased traffic and communications via multiple social media platforms
- Maintaining and Improving website and CRM content and updates
- Carry out the daily functions of the call centre
**To be successful in this role you will**:
- Have a willingness to do what it takes to create energy and sales.
- Be outgoing, happy and friendly
- Have great communication skills both written and verbal
- Be committed to providing great customer service
- Be integral and trustworthy
- Have a great attention to detail
- Have the ability to work with little supervision
- Be proactive in generating sales
- Identify issues and develop creative and cost-effective solutions
- A thirst to develop and progress
- Have a vast knowledge of popular tourist destinations around Australia
**Highly Regarded Experience**:
- Experience with HERO
- Experience with HubSpot
- Wordpress and CRM management experience
- Experience in travel sales within Australia and New Zealand
**Salary**: $29.00 - $35.00 per hour
**Role Type**:
- In-house - Temporary - Full-time - Entry level
**Pay Rate**:
- 29 AUD - 35 AUD (Hour)
**Company Overview**: