Principal Technical Specialist, Queensland Health
Take the next step in your career with this exciting opportunity within eHealth. Lead the support and monitoring of several highly utilised and essential clinical enterprise applications, to ensure service delivery is met for the current and future demands of the Health Care providers of Queensland.
What you'll do
Manage and operationally support a highly complex and multi-faceted application stack which includes monitoring and software automation tools, ensuring compliance with project requirements and safety engineering standards.
Influence and provide expert technical advice and leadership to Queensland Health teams and key decision makers relating to the configuration and system administration of the clinical enterprise application stack.
Provide high level input and advice to the Director, Digital Applications Services, Clinical team to ensure that service delivery meets future client demands.
Work closely with the Digital Applications Services, Clinical team and external technology vendors to develop, implement and integrate required changes to the clinical enterprise application stack.
Liaise and negotiate with internal and external stakeholders with a customer service focus, to resolve issues relating to technical concepts and processes.
About you
We are searching for someone who has:
Demonstrated ability in configuring and maintaining enterprise systems with experience in some or all of the following hardware and software: Microsoft server and SQL, Linux, VMware, Active Directory, various desktop applications and utilities.
Extensive experience, including exposure to industry certifications, such as Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Professional (MCP), Certified Network Engineer (CNE) and Certified Citrix Administrator (CCA).
Knowledge of the ITIL Service Management and Service Delivery methodology, the Prince 2 Project methodology and utilising conceptual and analytical skills, respond to complex client business requirements.
Ability to work individually and within a high-performance team with time critical and financially constrained tasks and complex deliverables by providing guidance and supervision of other team members and project resources.
Demonstrated experience in supporting clinical based enterprise information system environments with knowledge and experience in:
Enterprise Discharge Summary
The Viewer
Health Identifier and PCEHR system (HIPS)
Messaging to general practice management systems
My Health Record system
Why work with us?
Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing.
*****% superannuation
17.5% leave loading
Access to 24/7 confidential employee support providers and counsellors including for immediate family members
Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.
Access to a variety of programs and initiatives to support training and career growth.
Our commitment to equity, diversity and inclusion
At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.
Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.
Ready to apply?
For further information on how to apply please review the attached Role Description.
Please provide a cover letter giving detail of your skills and experience relevant to the position with demonstrated understanding and knowledge of clinical based enterprise information systems like Enterprise Discharge Summary, The Viewer and underlying data repositories, integrating systems and associated technologies.
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