About the Role
1. Join ASX Finance Leader
2. Seeking passionate Customer Service Officer to join the BOQ team
3. Flexible workplace & Collaborative Team – Owner Managed Branch Coolum Based
As the Senior Customer Service Officer, you will be the ‘face’ of the Bank within the Branch, providing exceptional customers service to your customer network. You will enjoy developing and maintaining strong relationships with our internal and external customers, by providing advice and information on BOQ’s products and services. Further, you will relish the opportunity to achieve branch sales targets, and working as part of a high performing and collaborative team.
About you
As an experienced Customer Service Officer with outstanding customer service and excellent communication skills, you will thrive in a sales environment, by demonstrating:
4. Previous customer service experience, preferably from the banking industry
5. Experience in sales and cross selling preferred
6. Proven customer service orientation
7. Working knowledge of Windows Programs
8. Ability to work within a team environment
This is a fantastic opportunity to develop your career in banking, meet new people and join a motivated team of professionals.
About Us
With its origins dating back to BOQ is a regional bank with national presence. We are a true alternative to the major banks.
BOQ is one of Australia’s leading regional banks and provides a genuine alternative for Australian financial services customers and employees.
Our purpose is to create prosperity for our customers, shareholders and people through empathy, integrity and by making a difference. Our ambition is to be known as the bold challenger bank; with multi-brands that are digitally enabled with a personal touch.
Our Perks
9. BUPA Corporate Plan
10. Discounted financial products
11. Employee Assistance Program (EAP)