Primary point of contact for Business Support related issues (HR, IT, Procurement, PR). Responsible for overseeing and executing all office-management related activities, including; office operations, facilities, filing and data management. Providing internal business support in line with organizational policies and procedures and with general direction from the CEO, in order to support / facilitate business processes, activities and colleagues in the execution of their work.
**Essential Duties & Responsibilities by Dimensions**:
- **Office Policies and Procedures**:
- Designs, implements, improves and overseas the adherence to general office policies and procedures in line with other business processes and with general direction of the CEO.
- Ensures consistency and quality within office operations.
- Monitors and reports staff adherence to key HR policies and procedures, e.g Time attendance/absence recording and vacation planning, communicating and coordinating with internal Management and Group HR / Function Heads.
- Ensures consistent standards are observed relating to all aspects of corporate branding, e.g. business cards, stationary, corporate gifts, etc. with guidance from Group Head of PR.
- **Office Operations**:
- Runs the day-to-day office operations, including the coordination and/or execution of scheduling, bookings, appointments and business travels.
- Welcomes visitors, arranges meeting venues and facilitates catering and other provisions as required.
- Orders office supplies, in order to facilitate and support colleagues at work.
- **Administration**:
- Executes a variety of administrative tasks, mainly within business support processes such as HR, Finance, Procurement, Public Relations and IT, to ensure information is processed, recorded and accessible for relevant stakeholders.
- Plays a significant role in the development and maintenance of local HR policies and procedures, with guidance from Group HR
- Maintains a consistent approach to procurement processes inline with Group guidance.
***Facilities**:
- Handles all facility-related inquiries and activities within the office space in order to ensure a protected and secure working environment, facilitating and supporting colleagues in their work.
- Works with external providers and experts to ensure compliance with local legislation on health and safety matters.
***Filing**:
- Designs and implements archives, filing systems and procedures, ensuring these systems are maintained.
- Ensures processes are followed in order to make sure documents are filed / acrchived according to relevant rules and regulations.
- Ensures colleages have relevant access to archived documentation.
**D**ata Management**:
- Establishes and monitors procedures for record keeping.
- Ensures security, integrity and confidentiality of data, in line with relevant rules and regulations.
**Education/Experience Requirements**:
- Excellent computer skills
- 5 years experience in similar general office management role
- Excellent English language skills
**Required Special Skills**:
- Sound knowledge of HR practice
- Excellent written and verbal communication skills
- Must be detailed oriented and organized
- Proficient in MS Excel, Word, and PowerPoint
- Must have the ability to maintain focus in a fast paced environment
- Strong sense of urgency and problem solving skills
- Ability to interface with all levels of management
- Ability to prioritize work volumes with limited supervision
- Self-starter, ability to work independently with confidence..
- Strong communication and interpersonal skills with sensitivity to different cultures.
- Ability to build trust and effective personal relations both within the organization and with all relevant external stakeholders.
- The above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply._