Front of House Coordinator – Platform Finance & Mildura Finance
As the Front of House Coordinator, you'll be the first point of contact for clients and brokers, ensuring a seamless experience from initial inquiry to client booking.
This role is a blend of customer service, lead qualification, and sales team support. Ensuring that every lead is prequalified, scheduled with the right sales consultant, and that our team's diaries are efficiently managed.
Why Join Us?
Comprehensive training provided - perfect for those looking to grow into a sales or admin career.
Opportunity to work with our national customer base from Mildura.
Remuneration negotiation based on experience.
Key Responsibilities
* Prequalify inbound leads to determine their suitability for the sales team.
* Manage appointment bookings and coordinate diaries for the sales team.
* Provide exceptional customer service as the first point of contact for phone, email, and in-person inquiries.
* Follow up with leads and maintain strong relationships with clients and brokers.
* Co‑ordination of invoices for settlements.
* Support the sales team with administrative tasks to streamline operations.
What We're Looking For
* A friendly, professional, and organised individual who thrives in a fast‑paced environment.
* Strong communication skills, with the ability to build rapport with clients and brokers.
* Excellent time management and multitasking skills to coordinate sales diaries efficiently.
* Confidence using Microsoft Office (Word, Excel, Outlook) – training provided
* Prior experience in reception, administration, or a customer service role is a plus.
Ready to be the Face of Platform Finance?
We'd love to hear from you Apply now by sending your resume and cover letter via Seek.
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