Job Overview
The Operations Supervisor plays a vital role in ensuring daily transport movements run safely, efficiently, and on time.
This key role involves working closely with major customers in retail, healthcare, government, and defence to deliver seamless service for freight movements.
Key Responsibilities:
* Supervising day-to-day transport operations, including planning and allocating loads
* Ensuring all movements meet Chain of Responsibility (COR), load restraint, mass management, and compliance requirements
* Coordinating with the warehouse to facilitate efficient freight movements
* Managing subcontractors and supporting drivers with guidance and feedback
* Monitoring driver performance, compliance, and vehicle productivity
* Responding to incidents, conducting investigations, and preparing reports
* Maintaining accurate records including run sheets, axle weights, delays, and vehicle compliance
* Supporting a positive workplace culture aligned to core values
What We're Looking For:
* A proactive leader with solid transport knowledge who excels in problem-solving environments. You bring:
* Experience supervising fleet and subcontractor operations in general freight or similar environments
* Strong knowledge of COR, fatigue management, load restraint, and heavy vehicle regulations
* Demonstrated experience in mass management and compliance
* Excellent communication and problem-solving skills
* Confidence with technology, including Transport Management Systems and MS Excel
* A commitment to safety, efficiency, and customer satisfaction