About AARNet
Australia's Academic and Research Network (AARNet) was established in 1989 and is widely regarded as the founder of the Internet in Australia and renowned as the architect, builder and operator of world‐class network infrastructure for research and education.
We are Australia's National Research and Education Network (NREN). We connect over one million users—researchers, faculty, staff and students—at institutions across Australia, supporting education and research across a diverse range disciplines including high energy physics, climate science, genomics, radio astronomy and the arts.
Nationally, AARNet interconnects Australian universities, the CSIRO, and other organisations who have a research and education mission, or with whom the education and research sector interacts. These include hospitals, vocational training providers, schools and museums. Internationally, AARNet interconnects the Australian Research and Education (R & E) community to the world – and continuously develops new capabilities and partnerships to facilitate seamless data access and transfer.
AARNet also offers a suite of supporting applications to our customers. These include network and collaboration services such as Zoom, that enable innovation in the delivery of research and education.
We are an organisation of innovators, doers, and courageous thinkers. We are not constrained by traditional products and solutions and we constantly strive to build the solutions that our customers will need tomorrow – today. If you have the imagination, foresight and drive to build the future why not come and join us?
The Role
The role entails developing methodologies and toolsets to facilitate Continuous Integration and Continuous Development lifecycles. To be successful in this role, it is essential that the candidate has excellent skills in automation, orchestration, configuration management and monitoring methodologies. The role requires that the candidate be comfortable with both team‐based and autonomous environments; problem ownership and solution focus; and have an unwavering commitment to service excellence.
Responsibilities
* Maintain and improve reliability, performance, and availability of Microsoft‐based services (M365, Entra, Intune, Windows Server).
* Continuous development in automation services to deliver products using an agile methodology.
* Manage identity, access, and compliance across Entra ID, Conditional Access, MFA, Privileged Identity Management.
* Respond to incidents, faults and difficulties as escalated from the operations center.
* Identify root cause, liaise with Product Owners and develop long‐term solutions.
* Show leadership and mentor as an expert in your field to support AARNet's required levels of service excellence.
* Maintain and harden Intune device management, Autopilot deployment pipelines, configuration profiles, compliance policies.
Expertise, experience & qualifications
8+ years Microsoft Server Engineering Experience.
Demonstrated ability to work prioritise tasks, meet deadlines, attention to detail and maintain professionalism.
Desire to work in a team with full accountably for business‐critical applications.
Ability to gather requirements, design and implement appropriate solutions.
Design, deploy and configure large multi‐site enterprise Windows environments.
Strong working knowledge with multi‐server automated remote deployments.
Extensive experience of automation technologies.
Ability to analyse system reliability issues and deliver practical long‐term improvements.
Important skills
* Professionally respond to, and work collaboratively with customers and colleagues.
* Work independently, be self‐motivated and able to prioritise tasks.
* Implement and optimise monitoring, alerting across entra / on‐prem hybrid environments (Defender, Log Analytics, Zabbix, etc.).
* Strong working knowledge of storage technologies and environments.
* Strong scripting / automation experience i.e. Powershell.
* Windows Defender ATP.
* Troubleshooting including performance monitoring and optimisation.
* Documentation of process and procedures.
Advantageous skills
* Experience with vulnerability remediation and security management (i.e., system hardening, log management, configuration management).
* Worked in a DevOps environment with a strong working knowledge of CI/CD systems and version control.
* High Availability and failover scenarios, load‐balanced environments.
#J-18808-Ljbffr