Employment Type: Permanent full time fixed term
Hours: 38 weekly
Location: Head Office - Richmond
Upload with Application: Resume, cover letter, and all relevant qualifications
Where there's life, there's Mercy.
Where there's care, there's You.
Through the battles and the breakthroughs, we're there. Where will you be?
For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that's gone before, to grow your impact and gain experience that's hard to find elsewhere.
As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you'll have the chance to make an impact and gain experience that's hard to find elsewhere.
At Mercy Health, it's all about taking what we have and making it better.
To do that, we need you.
Join us at Mercy Health, and help our teams deliver even greater outcomes.
About the opportunity
- Provide high-level administrative support to the CEO, ensuring efficient management of schedules, communications, and priorities.
- Coordinate and prepare materials for board meetings, executive leadership meetings, and strategic planning sessions.
- Liaise with internal departments and external stakeholders, including government agencies, healthcare providers, and families of residents.
- Manage confidential and sensitive information with discretion, particularly relating to resident care and organizational compliance.
- Assist in the preparation of reports, presentations, and correspondence aligned with aged care regulations and standards.
- Monitor and track key performance indicators (KPIs) and regulatory deadlines relevant to aged care operations.
- Support the CEO in implementing strategic initiatives, including quality improvement programs and accreditation processes.
- Organize travel, events, and community engagement activities that promote the organization's mission and values.
- Maintain up-to-date knowledge of aged care legislation, funding models, and industry trends to support informed decision-making.
- Act as a point of contact for escalated issues, ensuring timely resolution and communication with empathy and professionalism.
What you'll bring- A current Police Record Check- Relevant qualification
Ready to help us shape the future of healthcare?
Join us and make a meaningful difference in people's lives - and your career.
Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.
- We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture._
- We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present._
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