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* Full-Time position (flexibility to be structured as two part-time job share roles: Off-Air Campaign manager (0.6-0.8 FTE) and Donor Journey Manager (0.4 FTE)
* Hybrid work environment
About Us
Here at PositiveMedia, home of 89.9 TheLight, our Vision is to see "Every life alight with the love of Jesus". We are a trusted media organisation with a mission to positively impact our community 24/7.
·We are a missional workplace, but not a church
·We hold fast to Christian beliefs to guide our work, decisions and relationships
·We are a community of God's people, and we define ourselves and organise our work around our purpose
·We exist not for ourselves, but for the sake of our mission
Find out more about us through this short video.
What we offer
We are a fun & energetic organisation where our shared values & passion for our vision govern what we do and how we do it. We offer flexible working arrangements and the opportunity to make a difference in our community.
Our Values
·We are Magnetic – we strive to be welcoming, passionate and inspiring
·We are Optimistic – we are positive and strive to be inspirational. We choose hope and smile at the future
·We are Constructive – we have a growth mindset and a learning culture where it is safe to fail
·We are Community – we are a diverse, trustworthy, fun, and connected team who collaborate together and align on purpose
About this Role
The Donor Engagement Manager is responsible for developing and delivering engagement programs and fundraising campaigns that maximise the value PositiveMedia provides for donors — spiritually, personally, and communally — while increasing PositiveMedia's donor income.
This is a full-time position with the flexibility to be structured as two part-time job share roles: Off-Air Campaign Manager (0.8 FTE) and Donor Journey Manager (0.4 FTE).
The role has two key focus areas, which can be handled separately if set up as a job share:
* Managing off-air fundraising campaigns: Ensuring high-quality, timely, and effective delivery of campaigns outside of on-air activities to maximise engagement and donor income.
* Managing donor engagement journeys: Designing and delivering programs to deepen relationships, build loyalty, and increase giving outside of live fundraising periods.
Key Responsibilities Include:
* Plan, coordinate, and implement high-quality off-air fundraising campaigns (e.g., email, direct mail, digital marketing, events, etc.) to achieve engagement and income targets.
* Provide excellent project management to ensure campaigns are delivered on time, within budget, and with strong outcomes.
* Collaborate with internal teams and external partners on creative messaging and distribution.
* Analyze campaign results, report on KPIs, and suggest improvements.
* Design and implement donor journeys reflecting different supporter lifecycle stages: Acquisition, retention, upgrade, reactivation.
* Create personalized, timely, and meaningful communications to enhance supporter loyalty and giving.
* Partner with data and engagement teams to segment audiences and tailor activities.
* Monitor engagement metrics and feedback to refine supporter journeys.
* Lead projects independently and collaboratively, ensuring alignment across fundraising efforts.
* Build strong relationships with internal and external stakeholders.
About You
We seek an exceptional marketing manager who aligns with PositiveMedia's Mission and Vision to see every life alight with the love of Jesus. To succeed in this role, you will have:
* Alignment with our mission and vision
* Meticulous organizational skills and high attention to detail
* Excellent verbal and written communication skills
* Collaborative, empathetic, and team-oriented mindset
* Adaptability and ability to perform under pressure
* Strong decision-making and prioritization skills
This is a unique opportunity to work within a highly motivated, passionate, and innovative workplace. If you resonate with our values and mission, we would love to hear from you.
To apply – simply click here Please submit a resume and cover letter. Applications without a cover letter will not be considered. Applicants must have full working rights in Australia and be able to provide evidence of eligibility to work.
To view the full position description, visit our website – https://thelight.com.au/positions-vacant/
If you have questions, contact Jacquie Scott, Head of Donor Engagement, at jacquie.scott@positivemedia.com.au or +61 3 9955 8855.
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