Make a real impact on Queensland's building industry as a Compliance Investigations Officer with the QBCC. In this dynamic role you will conduct complex investigations, from job site inspections to preparing evidence for tribunals and courts, holding non‐compliant individuals to account. You will combine sharp investigative skills with proactive compliance work, industry engagement and expert regulatory advice. If you have investigative experience in law enforcement and/or regulatory environments and are keen to make a difference, we would love to hear from you!
About QBCC
The QBCC is Queensland's independent building and construction regulator, dedicated to educating, protecting and supporting both the industry and the community. Through fair, transparent and accountable regulation, the QBCC helps build confidence and strengthens one of Queensland's most vital industries. This is a defining decade for the building and construction sector, with ambitious housing targets and the Olympic and Paralympic legacy ahead. The QBCC is responding with focus and ambition, modernising services, deepening relationships and building the internal capability needed to deliver at scale. Central to this journey is a commitment to people. The QBCC is shaping a workforce that is inclusive, high performing and future ready. By fostering equity, diversity and wellbeing, and by creating safe and supportive workplaces, the Commission is ensuring its people can thrive while delivering outcomes that matter for industry and the community.
About The Role
As a Compliance Investigations Officer you will play a key role in ensuring compliance with legislation administered and regulated by the QBCC. You will conduct detailed investigations into alleged breaches by licence holders and other individuals, through job site operations and field investigations. You will develop investigation plans, manage a high‐volume caseload, apply best‐practice investigative techniques and compile high‐quality briefs of evidence for disciplinary, civil, or criminal proceedings. You will also deliver proactive compliance activities such as site audits, desktop audits, and surveillance, and represent the QBCC in tribunals, courts and educational and promotional forums.
You will provide advice and support to QBCC staff, consumers, contractors, and industry stakeholders on building industry regulations, while liaising with external organisations and industry bodies. A strong customer service focus is essential, including delivering face‐to‐face service at the Townsville Regional Office front counter and supporting broader Regional Service Centre operations. You will contribute to continuous improvement initiatives, deliver exceptional service to internal and external stakeholders and support the QBCC's commitment to effective regulation and community confidence in the building industry.
This position is based in Townsville, and upon completion of training, the successful candidate will have the option to work from home for up to two days per week under an approved Flexible Work Arrangement.
About You
Mandatory qualifications and experience:
* A minimum of two years' investigative experience within law enforcement or regulatory environments, including experience giving evidence in Court as an investigator
* A recognised investigation qualification, such as Certificate IV in Government Investigations or higher
The Ideal Candidate Also Brings:
* excellent customer service skills
* excellent communication skills (written/verbal)
* effective time management skills
* excellent attention to detail
#J-18808-Ljbffr