We make a difference to people’s lives every single day. Do you want to be part of that?
The Role: Full-time
As a Store Manager at Specsavers, you’ll not only shape a team - you'll shape your own career journey too. In this role, you will support the Retail Director and keep your eye on ensuring smooth daily operations through the below:
* Team Leadership: Lead and motivate a high performing team through effective rostering, training, performance reviews, and recruitment of new team members.
* Store Management: Oversee daily operations, ensuring excellent customer service, retail standards, and efficient store flow.
* Business Performance: Manage budgets, monitor expenses, set targets, and use marketing tools to drive growth.
* Customer Service: Ensure exceptional customer experiences by coaching the team to deliver outstanding service.
* Compliance & Best Practices: Ensure adherence to company policies, industry standards, and efficient stock and roster management.
Qualifications
* Previous experience leading a team in a retail or healthcare setting. While industry-specific experience is a plus, it’s not a must.
* Strong Communication & Interpersonal Skills – Excellent ability to build strategic relationships with a diverse range of people.
* Customer Service Passion – A genuine passion for delivering exceptional customer service and aftercare.
* Team Player – Ability to work cohesively and productively within a team, while building rapport with customers.
Benefits
* Build your eye for fashion and have the chance to work with well-known brands such as Vivenne Westwood, Mimco, Alex Perry, Ted Baker, Tommy Hilfiger, Florence by Mills and more!
* Two free pairs of glasses each year
* Birthday leave and Volunteer leave
* Access to Specsavers Perks App - exclusive discounts and shopping program with multiple Australian retailers and grocers!
At Specsavers we believe a diverse, inclusive and flexible culture enables our people to bring their whole selves to work and be proud of doing so.
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