A fantastic chance has become available with one of our international clients! If you are an experienced customer service representative who enjoys contributing to the success of their team, this role may be for you!
Your role as a customer service representative is to ensure all customers have a great sales experience with Minova by assisting them throughout the purchasing experience. You will also be required to support the clients stakeholders by answering enquiries.
Key Accountabilities
Processing orders and entering them into SAP within 24 hours of order placement
Escalate urgent requests where required
Process payments via credit card
Complete end of week and month
Understanding customer terms and business for accurate sales processing
Completing reports within the required time frame
You must posess
Customer service experience in a business to business role
Initiative and drive
Resilience and flexibility
Higher School Certificate
SAP experience
If you are interested in this role, APPLY NOW!