Introduction
Why IFYS?
At IFYS, our overarching goal is to foster an environment that nurtures the growth and development of all individuals who access our services. We strive to ensure that those who engage with our services feel valued, supported, and inspired. Equally vital is our commitment to cultivate the same sense of well-being among our dedicated staff members.
We firmly believe that our most valuable asset is our people, and as such, we continuously assess and enhance our framework of support. We readily implement new practices and procedures, such as the Sanctuary Model of Care, which actively promotes emotional, social, moral, and physical well-being for both our staff and clients.
We are an inclusive workplace that celebrates diversity and difference in our communities. We encourage applications from individuals who identify as Aboriginal or Torres Strait Islander.
Description
About the role
IFYS has an exciting opportunity for a Regional Manager to oversee our Non-Family Based Care programs throughout the Bundaberg and Hervey Bay region.
This role leads and manages a team of Case Managers, ensuring the programs maintain the highest level of service delivery and practice standards.
What's on offer?
* Permanent full-time employment
* Work based throughout the Wide Bay region, with regular travel required
* Competitive remuneration + superannuation - IFYS is committed to gender pay equity
* Relocation assistance negotiable for interstate or overseas candidates
* Motor vehicle, laptop and work phone provided
* Excellent not for profit salary packaging options (package up to $15,900 per FBT year)
* Ability to work from home on occasion when business needs allow
* Respectful, supportive and inclusive work environment - working with leaders who have extensive industry knowledge
* Organisational training opportunities including the Sanctuary Model and CSE Prevention training
* Free access to the CALM Premium App for you and immediate family + Flight Centre personal travel discounts
* Access to the Employee Assistance Program (EAP)
Key responsibilities of this role include
* Maintain adherence to all requirements, service agreements and contracts relevant to the area
* Work with finance to maintain budgets and ensure that all programs program budgets are adhered to
* Lead and develop your team of Case Managers to create positive outcomes for young people
* Ensure all programs and employees are adequately resourced (e.g. human, safety, ICT etc.) to complete their roles effectively
* Initiate and develop strong purposeful collaborative partnerships with key stakeholders
* Actively innovate, improve practice methodology, internal processes and systems
* Assist in strategic planning and identifying growth opportunities and assist in their implementation
* Ensure the timely and accurate completion of administrative duties such as progress reports, finance documentation and business case submissions in line with legislative, procedural and contractual requirements
Essential criteria to be successful in this role
* A tertiary qualification in Human Services or related is highly desirable
* Experience in a senior management role, overseeing programs that support vulnerable people with complex needs (preferably in Child Protection and/or Residential Care, similar backgrounds will be considered)
* A strong understanding of trauma informed care, culturally safe practice and relevant legislation related to Child Protection programs
* Knowledge and understanding of First Nations culture and values and an awareness of the current issues faced by First Nations young people
* Experience managing significant budgets of multiple programs and funding streams.
* A valid paid Blue Card, current Queensland Driver's License and the ability to obtain a Licensed Care Services Suitability Screening
Application and assessment process
When submitting your application, please include your current resume and a cover letter outlining your suitability for the role. Shortlisted candidates will be asked to participate in Psychometric and Cognitive assessments. Candidates will also be asked to submit a video response to questions prior to interviewing for the role.
Applications close: Sunday 9th of November 2025
If you would like further information on this role, please call and ask to speak to Tamara in the Recruitment Team or email