Support Care Specialist
We provide person-centred care to Aboriginal and Torres Strait Islander Elders living on Country, respecting their culture, connection, and community.
As a Support Care Specialist, you will develop holistic health plans, coordinate services, and ensure safe care for Elders aging well at home and on Country.
* BUILD TRUSTED RELATIONSHIPS WITH CUSTOMERS AND SUPPORT THEM TO ACHIEVE THEIR GOALS AT HOME.
* CONDUCT ONBOARDING ASSESSMENTS, DEVELOP HOLISTIC HEALTH PLANS, AND COORDINATE MULTIDISCIPLINARY SERVICES.
* COLLABORATE WITH CLINICAL TEAMS, FAMILIES, AND EXTERNAL PROVIDERS TO DELIVER SAFE, PERSON-CENTRED CARE AND OPTIMAL OUTCOMES.
This is a full-time role based in Dubbo, Forbes, or Parkes NSW branch. Key qualifications include:
* EXPERIENCE IN COMMUNITY OR AGED CARE CASE MANAGEMENT AND COORDINATING MULTIDISCIPLINARY CARE IN THE HOME.
* STRONG CUSTOMER FOCUS, EXCELLENT VERBAL AND WRITTEN COMMUNICATION SKILLS, AND TECH SAVVY WITH MICROSOFT SUITE AND CRM SYSTEMS.
* KNOWLEDGE OF FUNDING STREAMS, QUALITY STANDARDS, AUDITS, AND EXPERIENCE SUPPORTING CARE TRANSITIONS SUCH AS DISCHARGE PLANNING.
We offer flexible work options, career development opportunities, staff discounts, fitness passport access, novated car leasing options, and paid parental leave.