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Customer service team member

Albany
Bunnings
Customer Services agent
Posted: 29 April
Offer description

What's in it for you when you're part of our team

* Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks, and many more.
* Free standard OnePass membership.
* Access to over 100 exclusive team member benefits across health, shopping, travel, stay, wealth, work and leave.
* 12 weeks paid parental leave, regardless of gender.
* Annual festive gifts, discounted food and drinks at our Bunnings Cafe, and store team member travel opportunities.
* Career growth opportunities – a pathway you can build.

About the role

Our team members are the face of Bunnings, providing friendly and helpful service to everyone. They greet customers, offer tools and advice to turn D.I.Y. dreams into reality, and help with product selection or expert tips.

This is a Part‐Time role that requires flexibility to work morning, day, evening shifts on weekdays and weekends to deliver the best customer experience.

It offers an adult pay rate for 18 years of age and over, at $28.64 per hour.

What's involved

* Deliver the best customer experience across the store.
* Manage stock efficiently while keeping the workspace clean and tidy.
* Serve customers with a smile at checkout registers.
* Join a supportive, inclusive team that makes a difference in the community and has fun.

Who we're looking for

We seek team members passionate about helping others, eager to learn and grow. Whether you're a green thumb, into D.I.Y., looking for your first retail role, or considering a career change, we'd love to hear from you.

You'll need

* Prior customer service experience (bonus).
* A genuine passion for customer experience with energy and enthusiasm.
* Ability to approach, connect and confidently interact with customers.
* Enthusiasm for learning about products and services and willingness to assist across different store areas.
* Integrity, safety awareness and a commitment to excellence.
* Availability for flexible hours, including late nights, early mornings and weekends.

Application process

* Submit an application and complete an online chat interview (approximately 20 minutes).
* Successful candidates will be invited to an online video interview (15 minutes).
* Selected candidates will be invited to an onsite meet and greet with our leaders (20 minutes).

Equal Opportunity Statement

We love diversity across our teams, guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply. We are happy to provide adjustments where needed. If you believe you have the experience, skills and drive but don't meet every requirement, we still want to hear from you.

Background checks may be required if offered a role, including police, employment, medical and qualification checks. If a criminal record is found, Bunnings will assess its impact on job performance.

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