VALD is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 10,000 clients in over 150 countries. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD Technologies.
Since its humble beginnings in 2015 in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 35 countries, with 5 offices across four continents.Driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, VALD's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation.
About the Accounts Receivable Team
The Accounts Receivable team is a group of 9 hardworking individuals, who are responsible for the end-to-end Accounts Receivable function. Each team member is responsible for their own client portfolio.
What you will do
This is an end-to-end global AR role which collaborates closely with the sales teams, regional directors, contracts team, and client success teams. Your key responsibilities will include:
* Issuing invoices for multiple entities
* Recording client payments in multiple currencies
* Updating client details
* Processing and setting up one-time and recurring credit card payments
* Chasing delinquent accounts by phone and email
* Online store reconciliations
* Reconciliation of daily merchant settlements
* Responding to client enquiries
* Identifying and problem-solving customer account issues
* Collaboratively working with the team to improve processes
Is this you?
* You are bilingual, with English as your second language, and possess excellent written and verbal communication skills in both English & Portuguese.
* Have a minimum of 3 years' experience in a high-volume AR / debt collection position
* Understand sales orders, billing schedules and purchase orders
* Excellent attention to detail
* Great communication skills, both verbal and written
* Be a team player, as well as able to work autonomously
* Demonstrated ability to form and maintain client partner relationships with both internal and external stakeholders to support key outcomes
* Intermediate to advanced excel skills
* Able to learn & adapt to new software and systems
* Effective time management skills and the ability to prioritize workflow
* NetSuite experience preferred, but not essential
If you are successful in this role, you may be required to come out to Australia for training.
Why VALD?
The perks of working with us are pretty great! The list is extensive of what we offer when you join VALD, here's just a few:
* The opportunity to work in a company that is redefining allied healthcare.
* Learn from a range of high-performing individuals and teams across a range of disciplines.
* Be part of a down-to-earth, inclusive and vibrant team.
VALD Diversity & Inclusion Commitment
VALD's best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background and sexual orientation. We welcome applications from people from all backgrounds.
Apply now
In your cover letter, please share with us why you think your experience is relevant to this role and how this opportunity fits into your longer-term career goals. We can't wait to meet you and discuss what a career with VALD could look like for you!
Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.
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