We are a leading provider of financial planning and retail superannuation solutions, committed to helping clients achieve their financial goals. With a focus on customer-centric advice and innovative products, we are expanding rapidly and seeking talented individuals to join our team. We are offering an immediate start for the right candidate.
The Opportunity:
We are looking for motivated and organised Appointment Setters to support our sales team by scheduling appointments with potential clients. Your role will be crucial in helping individuals and businesses access tailored financial solutions by connecting them with our expert advisers.
Key Responsibilities:
* Contact prospective clients to schedule appointments for financial consultations.
* Build rapport and maintain a professional, friendly approach with potential clients.
* Qualify leads to ensure they meet criteria for sales follow-up.
* Maintain accurate records of client interactions in CRM systems.
* Work closely with the sales team to ensure seamless handoffs and a great customer experience.
* Meet weekly appointment-setting targets and contribute to team success.
* Work in an office environment Monday to Friday 9AM - 5PM.
Skills & Experience:
* Previous experience in an appointment-setting, telesales, or customer service role is highly desirable.
* Strong communication and interpersonal skills with the ability to engage clients over the phone.
* Organised and detail-oriented with proficiency in CRM tools.
* Self-motivated and proactive, thriving in a results-driven environment.
* Basic understanding of financial planning or superannuation is advantageous (training provided).
Why Join Us:
* Competitive hourly rate with performance-based incentives.
* Comprehensive training and ongoing development to help you succeed.
* Be part of a supportive and collaborative team culture.
* Opportunity to grow with a company making a real difference in clients’ financial futures.
Employer questions
Your application will include the following questions:
* Which of the following statements best describes your right to work in Australia?
* How many years' experience do you have as an appointment setter?
* How many years' experience do you have in telesales?
* Do you have customer service experience?
* Which of the following Customer Relationship Management (CRM) systems do you have experience using?
How to Apply:
Ready to take the next step in your career? Submit your resume and a brief cover letter outlining your experience and why you’re a great fit for this role.