Arcade Tech Manager
Dave & Buster's Western Australia
Location: Perth, WA
Help launch the first Dave & Buster's in Australia
About the Role
This is a rare opportunity to be part of a major entertainment launch. Dave & Buster's is opening in Western Australia as the first Dave & Buster's venue in Australia, and we are looking for an Arcade Tech Manager to lead the technical heartbeat of the venue.
You will be the driving force behind a world-class games floor, ensuring every game, system, and attraction is operating at peak performance. You'll lead and develop a team of technicians, solve problems fast, and keep the guest experience running flawlessly.
If you love arcade tech, thrive in a fast-paced environment, and want to be part of something from day one, this is the role for you.
Key Responsibilities
* Lead technical operations across arcade games and attractions, ensuring maximum uptime
* Manage preventative maintenance and rapid response repairs
* Diagnose and repair arcade equipment including mechanical, electronic, and PC based systems
* Oversee redemption and ticketing systems to keep the guest experience seamless
* Manage parts ordering, inventory control, and supplier relationships
* Train, coach, and grow a high-performing team of arcade technicians
* Maintain compliance with safety standards and venue operating procedures
* Work with venue leadership to improve performance, reliability, and guest satisfaction
* Reporting directly to the General Manager
About You
* Strong experience in arcade, amusement, entertainment tech, or similar technical environments
* High level troubleshooting ability across mechanical, electrical, electronic, and computer systems
* A confident leader who can guide and develop a team
* Organised and proactive with inventory and maintenance scheduling
* Strong communication skills and a team-first approach
* Flexible availability across peak trade, including nights and weekends
* Calm, practical, and solutions focused under pressure
What You'll Get
* A key leadership role in launching the first Dave & Buster's in Australia
* Real career growth in a global entertainment brand and within NightOwl Entertainment
* Staff perks and discounts across all NightOwl Entertainment venues
* A fast-
* moving, high energy environment where your work is seen and valued
* Competitive salary and benefits based on experience
Apply now to help build the best games experience in Australia from the ground up.