Job Role
The Commonwealth Home Support Program Officer plays a vital link between community members, referrers, and our home support services.
This role coordinates new enquiries and referrals, manages tasks on My Aged Care, prepares service documentation, and ensures accurate data entry.
* Coordinate new enquiries and referrals
* Manage My Aged Care tasks
* Prepare service documentation
* Ensure accurate data entry
Main Responsibilities
This role supports efficient access to our CHSP consumers while maintaining strong communication with internal teams and external stakeholders.
* Support CHSP consumers through their aged care journey
* Maintain strong communication with internal teams and external stakeholders
Requirements and Skills
* Certificate III in Office Administration or equivalent experience
* Experience in a busy administrative or customer service role
* Strong communication and interpersonal skills with an empathetic approach
* Ability to organise, prioritise, and meet deadlines
* Excellent computer skills including Microsoft Word, Excel, and Outlook
* National Police Clearance obtained within the last six months
Benefits of Working With Us
We are committed to providing our staff with opportunities for growth and development.