We are looking for a highly organised and detail-focused Business & Office Administrator to support the smooth running of our day-to-day operations. This role suits someone with strong administrative skills, excellent communication, and solid experience with Xero.
Key Responsibilities
Manage all aspects of Xero, including bank reconciliations, payroll, superannuation, and invoicing.
Demonstrated experience in Xero payroll setup and processing is essential.
Assist with BAS preparation in collaboration with our accountant.
Complete EFTPOS reconciliation for off-site and field-based jobs.
Enter supplier invoices into Xero and perform monthly vendor payments.
Reconcile supplier statements and resolve account discrepancies promptly.
Office Administration & Customer Support
Answer incoming phone calls and provide professional reception support.
Handle job bookings and general customer enquiries.
Manage warranty claims, including job correspondence and communication through supplier portals.
Maintain organised digital and physical records as needed.
About You
Strong experience with Xero (bank recs, payroll, invoicing, accounts payable, etc.).
Minimum 6-12 months of hands-on Xero experience is required.
High level of accuracy and excellent attention to detail.
Strong communication and customer service skills.
Ability to prioritise tasks and manage deadlines.
Experience with warranty processes or trade/service industry administration (advantageous).
Reliable, proactive, and able to work independently or as part of a team.
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