The
Learning and Development Coordinator
will support day-to-day HR operations, focusing on workforce administration, HR systems management, and employee lifecycle processes. The role requires proficiency in HRIS systems, with a strong preference for SuccessFactors experience. The ideal candidate will contribute to efficient HR operations and help drive process improvements.
Key Responsibilities- Workforce Administration:
- Manage hire-to-retire processes, including onboarding, employee data management, and offboarding.
- Ensure accurate maintenance of employee records in the HRIS system.
- HRIS System Support:
- Maintain and update HRIS (preferably SuccessFactors) to support operational and reporting needs.
- Assist in system enhancements, upgrades, and testing.
- Compliance and Reporting:
- Prepare HR reports and dashboards to track workforce metrics.
- Ensure compliance with HR policies, standards, and data protection regulations.
- Employee Support:
- Respond to employee queries related to HR processes and systems.
- Collaborate with HR business partners and other stakeholders to enhance employee experience.
- Process Improvement:
- Identify opportunities to optimize HR workflows and leverage HRIS capabilities.
- Support HR initiatives, including system implementations and change management programs.
Qualifications and Skills:
Education:
Bachelor's degree in Human Resources, Business Administration, or a related field.
Experience: 1–3 years in HR operations or coordination roles; experience with HRIS systems required, SuccessFactors preferred.
Technical Skills:- Proficiency in MS Office Suite, especially Excel.
- Knowledge of HRIS functionality, workflows, and reporting.
Soft Skills:- Strong organizational and multitasking abilities.
- Excellent communication and problem-solving skills.
- Attention to detail and ability to maintain confidentiality.