**Job Description - Casual Receptionist**
**Position Title**: Casual Receptionist
**Location**: Toowoomba, QLD
**Reports To**: Practice Manager
**About Us**:
Toowoomba Podiatry is a leading podiatry practice with several locations across Queensland, including Brisbane and Toowoomba. We pride ourselves on providing exceptional foot and ankle care, partnering with major sporting teams, and maintaining a reputation for outstanding patient service. Our clinics are modern, fast-paced, and focused on delivering high-quality care to our valued patients.
**Position Overview**:
We are seeking a motivated and friendly casual receptionist to join our dynamic team who will work across our two locations in Toowoomba. This role is ideal for someone with excellent communication and computer skills, a professional manner, and the ability to provide outstanding customer service. As the first point of contact for our patients, you will play a vital role in ensuring a welcoming and smooth experience.
**Key Responsibilities**:
- Greet patients and visitors warmly, ensuring a positive first impression.
- Schedule and confirm patient appointments using our booking system.
- Process payments, issue receipts, and manage Medicare and private health fund claims.
- Maintain accurate patient records and update information as required.
- Assist with administrative tasks such as scanning, filing, and preparing documents.
- Provide support to podiatrists and other team members with day-to-day operations.
- Ensure the reception area is tidy and stocked with brochures and forms.
**Skills and Experience**:
- Previous experience in a receptionist or customer service role (healthcare experience preferred but not essential).
- Proficiency in Microsoft Office Suite and ability to learn practice management software.
- Excellent communication skills, both verbal and written.
- Strong organisational and multitasking abilities.
- High attention to detail and accuracy.
- Friendly, professional, and team-oriented attitude.
- Ability to work flexibly across multiple locations, including occasional weekend shifts if required.
**Why Join Us?**
- Be part of a supportive and passionate team committed to delivering excellent patient care.
- Opportunities for growth and professional development.
- Work in a modern and well-equipped clinic environment.
- Flexible hours to suit your lifestyle.
**How to Apply**:
**Job Type**: Casual
Pay: From $33.56 per hour
**Benefits**:
- Employee discount
- Professional development assistance
Schedule:
- Monday to Friday
- No weekends
Application Question(s):
**Experience**:
- Customer service: 1 year (preferred)
- Medical receptionist: 1 year (preferred)
Work Authorisation:
- Australia (required)
Work Location: In person
Application Deadline: 07/03/2025