Our client, an award-winning, multi-venue hospitality operation, is seeking a professional and motivated Duty Manager to join their respected and community-focused organisation. Known for delivering a premium offering across multiple outlets, our client is committed to providing exceptional experiences for members, guests, and the broader community.
This opportunity is ideal for candidates seeking a meaningful leadership role within a warm and welcoming regional environment. With a low cost of living, a family-friendly lifestyle, and the perfect setting for a tree change, this role offers the rare combination of professional growth and genuine work–life balance.
Our client places a strong emphasis on developing its people and offers a comprehensive, venue-specific leadership training program designed to build capability and support clear pathways for career development. As a Duty Manager, you will play a key part in supporting the day-to-day operations across it's primary venue, ensuring consistent service excellence and upholding the organisation's premium standards. Not only will you be part of a team, you'll be joining a community.
Key Responsibilities:
* Managing daily venue operations across across it's primary venue
* Leading and supporting frontline teams to deliver high-quality service
* Overseeing opening/closing procedures, compliance, and operational standards
* Responding to guest enquiries and maintaining a premium customer experience
* Supporting safety, security, and responsible service requirements
* Contributing to continuous improvement and community-focused initiatives
* Maintain a business portfolio such as Bars or Labour or Compliance.
What You'll Bring: (We hire on attitude and train for technique)
* Experience in hospitality leadership or supervisory roles
* RSA, RSG Level's 1 - 4, Victorian Gaming Licence, TAB Manager.
* Strong communication, organisational, and problem-solving skills
* A sound understanding of System 1 and Excel
* A commitment to professionalism, teamwork, and community values
* The ability to lead by example and support high-performing teams
* A passion for service excellence and guest satisfaction
Why This Opportunity Stands Out:
* Award-winning, multi-venue hospitality group
* Premium offering with a strong community focus
* Warm regional community with low cost of living
* Ideal for a tree change or raising a family
* Comprehensive leadership training provided
* Professional, respected organisation with clear career pathways
* Genuine work–life balance 6 on 3 off rotational roster