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We're a lively bunch dedicated to making life easier and more comfortable for our patients. Whether they're 0 or 100+, we'll go the extra mile to relieve their pain and boost their performance—so they can go further, faster, and feel great doing it. Our patients always come first, and everything we recommend is backed by clinical expertise and the highest ethical standards. No gimmicks, no shortcuts—just real care for real people.
Our Values
* Patients First (Not Sales Focused): We're all about care, not commissions.
* Solutions that Work: We only recommend what's truly going to help.
Performance Standards
* Follow-Up: We never leave our patients hanging.
* Clear Communication: No cryptic medical jargon—just the info you need.
* Energy & Enthusiasm: We love what we do, and it shows
* Smile: It's contagious, in the best way.
About the Role
You'll be part of our Support Team, keeping things running smoothly behind the scenes, handling all things reception and providing admin support to our talented podiatrists.
If you know your way around shoes and have some shoe sales skills, that's a huge bonus. You'll assist our patients in finding the perfect fit—literally.
As the 'face' of our practice, you'll be the first smile and possibly the first laugh that our patients see when they walk through the door.
Flexibility to work in Burnie or Ulverstone is a must, but don't worry—we'll cover your travel costs. You'll need a driver's license and your own car to get around.
* Rock-solid clerical skills
* Covid-19 prevention know-how
* A natural communicator (chatty, but in a good way)
* Team player with a capital T
* Quick-thinking problem-solver
* Attention to detail (because the small things matter)
* Time management wizard
* Computer literacy (because tech is a part of everything we do)
* Experience handling clients (and their quirks)
* Managing patient records (keeping things up-to-date, correct, and neat and tidy)
* Familiarity with the healthcare world
* Handling EFTPOS and cash like a pro
* Banking and cash reconciliation (because numbers don't lie)
* Knowledge of Medicare, HICAPS, private health insurance, and NDIS
* Shoe sales experience and knowledge—helping patients step up their game
* Bonus points if you know your way around clinical sterilisation
Why You'll Love Working with Us
At our practice, we're more than just a workplace—we're a family. You'll be part of a supportive, positive team that works hard and laughs harder. Being family-owned and operated means you'll be in a warm, welcoming environment where your efforts are genuinely appreciated.
Key Responsibilities
Your key responsibilities will include:
* Handling all things reception and providing admin support to our talented podiatrists
* Assisting our patients in finding the perfect fit—literally
* Being the 'face' of our practice and greeting patients with a smile
Requirements
To succeed in this role, you'll need:
* Rock-solid clerical skills
* Covid-19 prevention know-how
* A natural communicator (chatty, but in a good way)
* Team player with a capital T
* Quick-thinking problem-solver
* Attention to detail (because the small things matter)
* Time management wizard
* Computer literacy (because tech is a part of everything we do)
* Experience handling clients (and their quirks)
* Managing patient records (keeping things up-to-date, correct, and neat and tidy)
* Familiarity with the healthcare world
* Handling EFTPOS and cash like a pro
* Banking and cash reconciliation (because numbers don't lie)
* Knowledge of Medicare, HICAPS, private health insurance, and NDIS
* Shoe sales experience and knowledge—helping patients step up their game
* Bonus points if you know your way around clinical sterilisation
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