Smile IT is searching for a skilled and motivated Project Network Engineer to join our team full time in our Tingalpa office.
About the Role:
You will be responsible for leading network & system implementation, mentoring junior staff and ensuring high-quality delivery of solutions. You’ll engage with clients to gather requirements, develop scopes of work and deliver solutions aligned with Smile IT standards.
This position will play a critical role in maintaining network stability, driving client satisfaction, and contributing to the advancement of IT maturity through strategic infrastructure projects.
Why choose Smile IT?
Smile IT is one of Brisbane’s leading IT Service companies – known for going the extra mile to keep clients on track, with smiles on their faces.
Our mission? To make a real difference by growing ourselves, our customers, and others. We are committed to providing a seamless experience for our clients – from the initial onboarding to supporting their custom solutions developments.
By joining Smile IT, you’ll be a part of an awesome forward-thinking team offering endless possibilities.
- Be involved with a supportive, fun workplace where customer service is the standard.
- Join an established and growing tech team, providing career development opportunities.
- Skill up with certifications in industry-leading tools like Microsoft and Acronis (fully paid by us).
- Awesome perks – free parking, monthly BBQs, game nights, team-building events, and even a weekly Run Club!
Key Responsibilities:
- Lead the design and implementation of network infrastructure projects, including routing, switching, firewalls, and VPNs with basic security configurations.
- Ensure network solutions are delivered on time, within scope, and aligned with Smile IT standards.
- Design and implement basic systems infrastructure solutions for client projects, including servers and virtualization.
- Troubleshoot and resolve complex network issues during project deployments, providing remote and onsite support as required.
- Engage with clients to gather requirements and develop scopes of work.
- Collaborate with project coordinators and other stakeholders to ensure smooth project execution.
- Maintain accurate documentation for systems, changes, and compliance.
- Ensure compliance with industry best practices, including light security measures like secure access controls.
- Stay up to date with emerging IT trends, technologies, and certifications relevant to the role.
- Provide technical guidance to junior team members with ad hoc tasks and projects as directed.
Skills & Experience
- 3–5 years of experience in network projects within an MSP or client-facing IT workplace.
- Expert knowledge of networking technologies including routing, switching, firewalls, and VPNs.
- Strong knowledge of systems infrastructure including servers (Windows/Linux), virtualization (VMware/Hyper-V), and storage basics.
- Familiarity with scripting for automation (e.g., PowerShell or Python basics).
- Excellent communication skills with strong leadership and mentoring capabilities.
- Detail-oriented with strong documentation and organisational skills.
- Ability to manage multiple projects and priorities effectively.
Desirable Certifications:
- Cisco CCNA or equivalent
- CompTIA Network+
- CompTIA Security+ (entry-level)
- VMware Certified Technical Associate (VCTA)
- Microsoft MCSE or equivalent
Come make a true difference at Smile IT!
To be considered for this role, please apply with your cover letter and resume outlining your relevant experience.