My client, an established and nationally recognised professional education provider, is seeking an experienced and proactive Reception & Administration Support professional to join their team in a dynamic hybrid role.
This position combines front-of-house reception responsibilities with finance and operations administration support. You will be the first point of contact for students, clients and visitors, while also playing an important role in supporting financial processes and campus operations. This is a full-time, office-based role suited to someone who enjoys working with both people and systems in a fast-paced, professional environment.
Key Responsibilities
Front of House & Customer Support
* Welcome students, clients and visitors onsite and provide remote support where required
* Respond to phone and email enquiries in a professional and timely manner
* Maintain high campus presentation standards, including training room readiness and hospitality areas
* Coordinate onsite logistics to ensure smooth daily operations
Finance & Administration Support
* Manage invoicing, receipting and follow-up of outstanding accounts
* Contact customers to resolve payment queries and support debt collection processes
* Perform data entry, reconciliations and maintain accurate financial records
* Support month-end processes and assist with daily operational administration
* Liaise with internal teams and external stakeholders to resolve financial or operational queries efficiently
About You
* You are organised, detail-oriented and take ownership of your work. You enjoy supporting both people and processes, and thrive in a structured, team-oriented environment.
* Minimum 12 months' experience in an administration or coordination role
* Previous front-of-house or reception experience highly desirable
* Strong communication and organisational skills
* Proficient in Microsoft Office Suite
* Experience with Microsoft Dynamics is advantageous but not essential
* Professional presentation and customer-first mindset
What's On Offer
* Competitive salary package
* Staff referral bonus
* Employee Assistance Program (EAP)
* Birthday leave and volunteering leave
* 2 days paid study leave per year
* Donation matching program
* Access to thousands of professional development courses
* Complimentary access to internal training programs
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