IMMEDIATE START - Mechanical Service Advisor
JRT is seeking experienced Mechanical Service Advisor to join our team on a full-time basis. Based in Yeppoon, QLD, this is an exciting opportunity to work with a leading construction and equipment hire company.
As part of the JRT Mechanical Team, the Mechanical Service Advisor works with minimal support and guidance to contribute to the effective and efficient delivery of a high-quality responsive support service. Under limited supervision, the Mechanical Service Advisor provides estimated cost analysis of repairs and routine maintenance.
Through effective communication, the Mechanical Service Advisor determines the services necessary, predicts the time needed for completion, and maintains positive communication during the process. The Mechanical Service Advisor assesses information on hand to determine required services.
Your role will include, but not be limited to:
1. Creation of Purchase Orders
2. Onboarding of machinery to sites
3. Data entry of workshop records
4. Management of maintenance department registers and reports
5. Advising and scheduling relevant parties for necessary repairs and maintenance
6. Preparing and reviewing all repair work orders for accuracy concerning parts, materials, and labour, and approving the release of equipment for delivery to the customer
7. Maintaining a filing and archive system for all documents
8. Providing detailed weekly reports to the Mechanical Manager
9. Responding to relevant enquiries
To be considered for this role, you must have:
1. Demonstrated knowledge of practices relating to mechanical workshops, including understanding of mechanical/technical terms, safety, and customer service
2. Comprehensive knowledge of computer systems
3. Competency in Office software packages - Word, Excel, and Outlook
4. Experience in Mechanic Desk software, desired
5. Experience in MYOB or Xero, desired
6. At least two years’ experience in an administrative position
7. Experience working in a service department
8. Ability to write and work on routine reports and correspondence
9. Excellent communication and teamwork skills
10. Commitment to safety and a proactive approach to risk management
11. Willingness to work in a fast-paced, collaborative environment
12. Current Driver's license and own transport
13. Initiative and ability to work without supervision
14. Willingness to work as part of a team and assist with other duties as required
What we offer
1. Competitive salary and allowances
2. Wages paid weekly
3. Full-time position - NO Labour Hire
4. Opportunities for career development and ongoing training
5. Employee discounts and offers with various retailers
6. Well-maintained fleet
7. A collaborative and inclusive team culture
About us
JRT Group is a leading provider of construction services in Yeppoon and surrounding regions. Family owned and operated for over 20 years, we have built a reputation for delivering high-quality projects and exceptional customer service. Our team of skilled and experienced professionals is dedicated to using the latest techniques and technologies to ensure the success of every venture while remaining passionate about contributing to the growth and development of the local community. We are committed to sustainability and innovation, and constantly strive to find new ways to improve our operations and better serve our clients.
If you are an experienced Mechanical Service Advisor, we encourage you to apply for this exciting opportunity.
Apply now to be part of our dynamic team.
Please note that only shortlisted applicants will be contacted.
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