NCI Packaging is looking for an experienced IT Manager to lead our Australia and New Zealand ICT function. This is an on-site role, working closely with manufacturing and operational teams to support critical systems and day-to-day business needs.
What you’ll be responsible for:
Strategic ICT Leadership
* Define and execute the ANZ ICT strategy aligned to NCI’s manufacturing operations, growth ambitions and risk framework.
* Develop multi-year ICT roadmaps covering ERP (SAP ECC and future-state platforms), cloud, cybersecurity, data and digital transformation.
* Provide trusted strategic advice to the CEO and Executive Leadership Team on technology investment, risk and performance.
Enterprise Systems & ERP Governance
* Own the lifecycle strategy for SAP ECC, Lotus Notes, BW and future ERP platforms.
* Drive upgrades, optimisation and modernisation planning.
* Ensure master data governance, system integrity and standardised business processes across all sites.
* Oversee application performance, integrations and vendor-managed services.
Infrastructure, Cloud & Network Operations
* Lead the reliability, security and scalability of ICT infrastructure across all NCI facilities.
* Govern Microsoft Azure cloud services, ensuring performance, cost control and security.
* Oversee enterprise networks including SD-WAN (Fortinet), LAN/Wi-Fi (Cisco Meraki) and site connectivity.
* Ensure high availability of business-critical systems supporting manufacturing operations.
Cybersecurity, Risk & Compliance
* Lead NCI’s cybersecurity posture aligned to Australian standards (including ACSC Essential Eight).
* Establish and maintain ICT governance frameworks, policies and controls.
* Own disaster recovery and business continuity planning, testing and continuous improvement.
* Maintain ICT risk registers and drive effective mitigation strategies.
Manufacturing Systems & OT Integration
* Partner closely with Operations to support production uptime, safety and efficiency.
* Strengthen secure IT/OT integration through network segmentation and access controls.
* Enable real-time visibility of manufacturing performance and operational KPIs.
Data, Analytics & Business Intelligence
* Lead enterprise data governance and master data quality initiatives.
* Enable trusted, consistent reporting through SAP BW, Power BI and analytics platforms.
* Ensure data supports strong financial control, operational efficiency and commercial insight.
Financial & Commercial Management
* Develop and manage ICT operating and capital budgets.
* Build compelling business cases and total cost of ownership models.
* Drive cost optimisation without compromising reliability or risk controls.
People & Vendor Leadership
* Lead, coach and develop the ICT team across systems, infrastructure and service delivery.
* Build future-ready capability aligned to NCI’s technology roadmap.
* Govern strategic vendors and partners to ensure service quality, value for money and risk management.
What you’ll bring:
* Senior IT leadership experience in manufacturing.
* Strong ERP experience (SAP ECC essential; S/4HANA exposure highly regarded).
* Lotus Notes knowledge (highly desirable).
* Proven capability across infrastructure, cloud, cybersecurity and OT integration.
* Commercial mindset with experience managing budgets and large technology investments.
* A collaborative leadership style with the ability to influence at executive level.
Why NCI Packaging?
* Competitive salary package aligned to the seniority and impact of the role.
* Supportive, capable IT team with a strong culture of collaboration.
* Convenient location near Northland Shopping Centre with ample on-site parking.
* Supportive leadership team and a genuine opportunity to make a meaningful impact across the business.