Compensation: Base Salary + Commission
About the Role
We are seeking a confident, relationship-driven Sales Representative to help drive significant growth in our Septic/ATU (Aerobic Treatment Unit) installation business across both residential and commercial markets. This hybrid role combines office-based sales, field-based business development, and ongoing post-sales customer relationship management.
You'll be supported by an Admin Support team who prepares and issues initial quotes. Your job is to convert those quotes into booked installations, build strong commercial partnerships, and maintain long-term customer relationships that generate servicing revenue and ongoing referrals.
This role is critical to our goal of expanding our Septic/ATU installations and increasing our footprint across Perth and surrounding regions.
Key Responsibilities
1. Office-Based Sales & Quote Follow-Up
Follow up all ATU quotes issued by the Admin Support team
Convert residential and commercial enquiries into confirmed installation bookings
Manage leads through phone, email, SMS, and CRM workflows
Maintain regular contact with customers throughout the buying process
Provide clear, accurate information about Septic/ATU systems, installation steps, pricing, and council requirements
Ensure all CRM notes are accurate, timely, and up to date
2. Field-Based Sales & Business Development
Visit builders, civil contractors, plumbers, developers, and commercial clients
Build long-term partnerships with businesses requiring ongoing ATU installations
Present our systems and capabilities professionally on-site or in meetings
Identify upcoming developments and commercial opportunities early to position us as the preferred supplier
Represent the company at industry events, trade shows, and networking opportunities
Contact customers after installation to ensure satisfaction and answer any questions
Support customers during handover to the servicing team
Promote and secure long-term service contracts
Maintain friendly, periodic contact to keep relationships strong
Encourage and track customer referrals, testimonials, and word-of-mouth leads
Address minor post-install queries before they escalated
Act as a long-term point of contact for customers who may require future upgrades, servicing, or system expansions
4. Product Knowledge & Technical Understanding
Develop strong working knowledge of ATU systems and how they differ from traditional septic systems
Understand installation requirements, council processes, and service/maintenance obligations
Stay updated on product variations, competitive systems, and industry changes
Be able to explain system features and benefits clearly to non-technical customers
5. Reporting & Internal Collaboration
Provide weekly sales updates, forecasts, and pipeline progress
Work closely with operations, scheduling, and admin teams for smooth delivery
Track commercial partnerships, recurring business, and referral activityProvide feedback on customer objections, market conditions, and pricing sensitivity
Skills & Attributes
Confident communicator — strong on the phone and in person
Comfortable speaking with builders, trades, homeowners, and commercial managers
Persistent but polite; able to follow up consistently without being pushy
Highly organised with excellent time management
Able to manage a mixed pipeline (residential, commercial, and referral)
Self-motivated, goal-driven, and competitive
Quick learner with the ability to understand moderately technical products
Professional and well-presented
Experience
Sales, business development, or customer-facing experience preferred
Experience in construction, plumbing, civil, wastewater, or related fields is a bonus
Experience selling into builder or trade networks is highly valued
Valid driver's licence required
Why Join Us
Strong base salary plus a high-performance commission structure
Clear career progression as we expand into new regions
Supportive team environment with on-the-job training
Mix of office and field work — no two days are the same
Opportunity to influence major growth targets and build long-term customer relationships
What Success Looks Like
Higher conversion rates on residential and commercial quotes
Growing network of builder and trade partners supplying regular work
Strong customer retention and increased servicing contract uptake
Consistent, high-quality post-sales engagement
Rising referral numbers and word-of-mouth installations
Measurable impact on ATU installation growth targets
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