Create your best future and join Westpac as a Teller at one of our branches across the Newcastle region, including but not limited to Wallsend, Glendale, Hamilton, Charlestown, Cessnock, Salamander Bay, Raymond Terrace, Maitland and Green Hills.
As a Teller, you will be the first point of contact for customers visiting our branch and will work to create a welcoming and supportive experience from the moment they walk in. Your main responsibilities include:
* Assist customers with banking transactions including cash deposits and withdrawals.
* Maintain accurate cash handling and ensure end‐of‐day balancing.
* Educate customers on digital platforms such as online banking and our award‐winning mobile app.
* Identify opportunities to improve customers' financial wellbeing through tailored solutions.
* Ensure compliance with regulatory requirements and internal policies.
This is a part‐time, branch‐based role and 321⁄2 hours per week are needed across and inclusive of Monday to Friday.
What will I need?
* Customer Service Experience: ideally in a customer‐facing role.
* Numerical Skills: proficiency in handling cash and an ability to complete financial transactions with accuracy.
* Personality: an energetic personality coupled with a genuine passion for helping people.
* Resilience: ability to remain calm and composed whilst handling challenging situations.
* Adaptability: a will to learn and adapt to new banking procedures and technologies.
No banking experience? No problem. You will receive comprehensive training and support to help you master everything you need.
Why join us?
Here are just a few of the ways we're already doing that:
* Special offers on banking products and discounts from top brands, including generous employee‐only mortgage rates.
* A variety of leave options including Culture, Lifestyle and Wellbeing leave.
* Tailored learning and development opportunities to grow your career within the bank.
* Opportunities to give back to the community through volunteering initiatives.
We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to veterans, Indigenous Australians and the neurodiverse community.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the People with Disability and/or needing Accessibility Requirements page on our website.
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