Scenic Motors has cultivated a culture where people feel included, supported, and respected. And we know how to have fun! When you are surrounded by like-minded people with a shared vision it makes for a pretty great place to work.
The Role:
We are looking for an experienced service advisor to join our team at our dealership. You will be responsible for:
* Providing an outstanding customer experience
* Greeting guests on arrival at the dealership's service department;
* Coordinate the delivery time or pick up with each customer
* Keeping customers up to date on the servicing of their vehicle;
* Liaising with team to ensure jobs are completed within the allocated time
* Obtaining accurate pricing and preparing invoices
* Handling complaints and ensuring prompt issue resolution;
Selection Criteria
* Professional, polished presentation with a focus on customer service
* Team player with can do attitude
* Excellent communication skills (written and verbal)
* Ability to prioritise workload and meet deadlines
* Good computer literacy with experience using CRM systems desired
* Current Drivers License
Benefits
* Industry-leading remuneration and commission package
* Great team culture working in a supportive and rewarding environment.
* Career stability with real opportunities for development.
* Full Training provided
At Scenic Motors, we provide a safe team environment that fosters development and career progression We are committed to providing equal employment opportunities and embracing diversity to the benefit of all.