Company Description
Job Title: Massage Therapist
Location: Crown Towers Spa Sydney
Department: Spa
Reports To: Spa & Leisure Manager
Job Summary
As a Massage Therapist at Crown Towers, you will be part of a team dedicated to join as a Part Time delivering exceptional spa experiences in one of Sydney's most prestigious luxury environments. You will welcome each guest with warmth and professionalism, guiding them through a personalised wellness journey that reflects Crown's commitment to excellence. From deeply relaxing massages to therapeutic body treatments, you will ensure every service is delivered with care, expertise, and attention to detail.
Key Responsibilities
• Deliver a variety of professional massage treatments including relaxation, deep tissue, remedial, and hot stone therapies.
• Perform selected body therapy and facial treatments in line with spa protocols and guest needs.
• Ensure every guest receives a consistent, luxurious experience aligned with the standards of a 5-star hotel.
• Maintain a clean, serene, and well-prepared treatment environment at all times.
• Provide expert consultation and confidently recommend personalised treatments and home care regimens tailored to each guest's needs.
• Uphold impeccable grooming and presentation standards, inclusive of all gender expressions, reflecting the prestige of Crown Towers.
• Collaborate with spa team members to ensure smooth daily operations and exceptional guest service.
• Adhere to all health, safety, and hygiene protocols.
• Act as an ambassador for Crown Towers, offering knowledgeable recommendations and enhancing the guest experience throughout their stay.
Qualifications & Experience
• Diploma in Remedial Massage from a nationally recognised institution.
• Certificate for pregnancy massage.
• Significant experience in massage.
• Previous experience in a luxury hotel spa or high-end day spa environment.
• Outstanding customer service, communication, and interpersonal skills.
• Professional appearance and grooming maintained to the highest standard.
• Flexible availability to work across 4 days including weekends, public holidays till 7pm.
What We Offer
* Opportunity to be part of a high performing / award winning team and iconic hospitality brand
* Ongoing product training with world-class brands
* Complimentary meals at our on-site staff restaurant + discounts at various F&B venues on property
* Generous accommodation discounts across Crown Resorts in Sydney, Melbourne & Perth
* Chance to take part and be rewarded in Crown's group-wide recognition and awards program
* Ability to be an active member and contribute to Crown's community, diversity & inclusion committees
* Access to discounts with our corporate partners – including tickets to events, performances and more
Job Description
Part time massage therapist
Qualifications
Diploma of Remedial Massage or Certificate 4 in Massage Therapy
Additional Information
Must be available to work Sunday and Monday
What you can expect from us
On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.