When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that's us. Over 40 years later, we're proud to be pioneering cruelty-free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here.
The Body Shop is committed to generating positive economic, social and environmental impact. We're fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who's not afraid to mix things up.
Purpose Of Role
The Body Shop Australia is seeking a Marketing & Product Operations Coordinator to coordinate administrative, operational and analytical functions supporting the Marketing & Product team planning cycle. The ideal candidate should be mature, highly organized, proactive, with strong background experience in administrative functions, and proficient in Excel & PowerPoint.
Key Responsibilities:
1. Campaign Planning: Prepare and manage planning tools, timelines, briefs, assets, reporting, product article & pricing uploads, internal communications, etc.
2. Activations: Coordinate activation activity plans for loyalty programs, consumer events, retail stores, shopping centres & wholesale partners.
3. Marketing Support: Provide administrative support for PR activities, brand collaborations, community & wholesale partnerships.
4. Product Support: Support forecasting, sales analysis, trend & industry analysis, planning tools, etc.
5. Reporting: Prepare and coordinate information for meetings, brand metrics, mapping, dashboards, competitive and pricing analysis reports.
6. Internal Communication: Manage updates to internal stakeholders regarding marketing and product information.
7. Purchase Order & Budget Tracking: Manage PO process, reconcile marketing budgets, and track spend.
8. Administrative Support: Provide general support for the Product & Marketing teams as needed.
Key Relationships
Internal
- Head of Marketing & Product
- Marketing & Product Team
- Direct to Consumer Team
- Supply Chain Team
- Finance Team
External
- Creative Agency
- Media Agency
- PR Agency
- Community Groups
Qualifications & Experience
- Degree in Business, Commerce, Marketing or related field
- Experience managing projects and timelines
- Experience in omni-channel marketing & product fields
- Proficiency in Microsoft Office (Excel & PowerPoint)
- Strong analytical skills
- Mature, organized, proactive, and able to multi-task under strict deadlines
- Collaborative, commercially minded, with stakeholder management skills
- Results-driven, adaptable, and service-oriented
What's On Offer
- Base salary + super + bonus potential
- Hybrid working: 3 days at our Australian Support Office at Chadstone Shopping Centre, remaining days WFH
At The Body Shop Australia, we're more than a beauty brand — we're a purpose-led business committed to ethical beauty and positive change.
Note to agencies: We do not accept unsolicited resumes from staffing agencies. Please do not submit resumes to our careers portal or personnel. We will not pay fees for unsolicited resumes.
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