This role plays a pivotal part in driving technology adoption and enhancing digital capabilities.
Key Responsibilities:
* Spearhead large-scale organisational transformations by developing and delivering impactful IT training programmes.
* Conduct thorough IT training needs analysis to identify required skill levels and training requirements through stakeholder consultation.
* Create effective training materials, including user guides, standard operating procedures and quick reference guides.
* Design and deliver comprehensive training programs to enhance digital literacy and technical proficiency across the organisation.
* Support change initiatives by ensuring smooth adoption of new technologies through timely and targeted training interventions.
The ideal candidate will possess a passion for learning and development, excellent communication skills and the ability to work collaboratively as part of a team.