Job Title: Residential Operations Director
At our St Anne's Residential Aged Care Home in Broken Hill, we are seeking a skilled and dedicated Residential Operations Director to lead our team.
About the Role:
* Develop and implement business strategies for site operations, ensuring alignment with organizational goals and objectives.
* Lead a team of staff in delivering high-quality resident care, managing resources efficiently to achieve optimal outcomes.
* Manage financial performance, maintaining occupancy rates and ensuring cost-effective practices.
* Oversight of asset and site management, including maintenance requirements and legislative compliance.
* Implement policies and procedures, addressing non-compliances through action plans and continuous improvement initiatives.
* Engage in people and performance management, promoting individual and team goal achievement through regular communication and feedback.
Key Responsibilities:
* Site Strategy:
o Contribute to the development, monitoring, and implementation of the business plan for the site.
* Resident Care:
o Evaluate residents' care needs holistically, developing and implementing plans in consultation with residents and their representatives.
* Asset and Site Management:
o Oversee ongoing reactive and preventative maintenance requirements for the site.
* Financial Management:
o Maintain cost-effective performance and monitor occupancy rates.
* Legislative Compliance and Continuous Improvement:
o Ensure clinical policies/guidelines are in place within the facility and address all non-compliances by assisting to formulate and implement an action plan.
* People and Performance Management:
o Regularly communicate individual and team goals through staff appraisals and other formal or informal meetings and discussions.
Requirements:
* A strong background in aged care, healthcare, or a related field.
* Proven experience in leading teams and managing operations, preferably in a residential aged care setting.
* Excellent financial management skills, with a focus on cost-effectiveness and occupancy rates.
* Ability to develop and implement business strategies, aligned with organizational goals.
* A high level of emotional intelligence, with excellent communication and interpersonal skills.
* A commitment to continuous learning and professional development.